Mr.Sub

The person wearing a black uniform called “Sid”. was either the Supervisor on Duty or the Franchisee who did not want to be there. Sid needs to be fired. Did was yelling at customers and at the staff when I was there Thursday night at 9:20 pm April 6th 2023.He was yelling at a customer, for the customer did not tell the cashier that they had an online coupon on their phone before placing their order. He yelled at the customer for 2 minutes, he would not let it go.Then he started to yell at the staff as Sid lost his knife and could not find it. He kept YELLING at the staff that someone took HIS large knife.There was no call for him to yell at the customer and staff like that.Sid needs to be replaced. Yes FIRED !

Let me paint you a picture. One day in the middle of summer, myself and my partner headed down to Michigan to meet with my brother and his wife for the day. We left early while the dew was still fresh after a late summer rain. I was tasked to bring drinks for our picnic in Michigan and admittedly I bought way too many. Just so you’re clear, there was six people there and I brought a selection of about 60 drinks. Fair to say, nobody left thirsty.Anyways. Back to the main plot. Upon cessation of the picnic and fine time with family, I returned from whence I came and traversed back to my home in Cambridge. The roads that day were demanding and traffic halted us multiple times. It was deep in the Eve when I made it back and I had one thing on my mind: sustenance. But where does one go, you may ask, at such daunting hours of the night.As I drove, I sought something fresh yet satisfying. Nothing greasy and disheartening. As if by fate’s own doing I look to my right and saw the glow of hope: the Mr Sub sign. Myself and my partner entered in and what we were met with was outstanding.Two hard working, kind, gentle and humours souls greeted us with a smile and laugh. We made our order as quick as they demanded it and they began to work swiftly. But not too swiftly as they sought to entertain us with their wit, humour and good will. We left with more than just food in our bellies. We also left with laugher in our hearts. It was the perfect end to a delightful day and was the sanctuary we needed after are arduous journey.I can’t say much about the drinks because I didn’t order any because I had plenty left over from the picnic, as you will recall. But I can say that this Mr Sub is like no other. The charm of the staff and honour of their labour is to be appreciated.On a serious note, the two workers were delightful and did a great job working away. If you expect everything in this life to go as you want, you should get a reality check. And also, you may miss out on the beauty that comes from people being people. The subs, are subs. Don’t expect them to change your life. But they’re filling, the people serving are good people. Bon appetit.

I've been a Mr Sub patron for a very long time. Love the classic assorted super sub. Unfortunately that's where Super" ends at this location. Service is definitely lacking

Subs were good, I got 3 large subs all veggie. For prices, it’s pretty expensive my order came out to around $27. The staff were not very communicative, they made a lot of mistakes making the subs.

I ordered my regular club sub, when she started to put the lettuce on I noticed it was kind of brown. I looked in the lettuce bin and noticed the entire bin was brown. I pointed out to her that it was Brown and she promptly told the other lady to throw out all of the lettuce that was in the bin. My point is why didn’t they notice that? Why did I have to point it out? It was pretty obvious it was the day before lettuce and they wanted to try to use it up. That is not up to standards for Mr. Sub. They always rush making the subs and they are a complete mess.

The gentleman behind the counter was amazing! Very friendly to my wife and I

Absolutely look forward to Sunday as I always order subs for supper. This location is an absolute gem to deal with. The girl Mackenzie is a.hoot and true customer service star, the older lady is always smiling when I order. Absolutely best location that makes their subs with love!!!

For Mr. Sub this is as good as it gets. Fresh, flavourful, authentic meats, cheeses, and breads. Friendly and well staffed. The menu variety keep improving each time we come. Their new fries pickles are AMAZING and $3.25 for 5! Great value and a great add on for a delicious sandwich :)

This is usually my go to location and I have a lot of respect for the owner but it took me 45 minutes to get two subs. The lineup was 8 long. The toppings were low. Bread was low and the lady that is working every time I go is miserable as ever. She must ask me three times before she starts what kind of sub. She fiddles with the wrapping and bun until it is in a certain direction. She gives no respect to the girls she works with. She’s so busy listening to them that she is asking the same questions over and over. What kind of sub. What bread. Etc.I’m not 100% sure why when making a poutine they put fries in the box, walk to the other side to put cheese and gravy to come back for the rest of the fries to go back and finish with more gravy and cheese. Why not have it all in one place. They have to wait to get room to go back and forth. It’s a circus back there.I know the owner has worked a couple of decades but they need you back to put the place back together. You need new staff in the evenings.Sorry but I’m going to have to go somewhere else when that employee is working it’s so frustrating and waiting on her. I’m sure there are other things she can do that are not customer facing.Where is the contact us option you replied. Please provide the link.