Wanless Medical Clinic

Dr. Kamela is our family doctor and is a generally fine doctor, good with kids. Her staff though is a different story. Rude, forgetful and with no concept of service. They deal with patients as if they're doing us a personal favour, and not their job. If you're early they'll make you go back to the car and wait, sometimes for 2 hours!! If you're a minute late they'll send later appointments in before you, pointedly, just to spite you, and because they can. No matter if you have a baby or are a senior. The doctor is busy, but the reception makes it impossible to get an appointment, says they'll call back but never does.Apparently most clinics currently are like this, but this one could use better staff.

dr kamela is the most amazing doctor…she really takes her job seriously and honestly cares for all of her patients..she is the most unbiased doctor

Dr. Kameela is amazing. She is our family doctor since I landed in Canada. She always prioritize kids and gives appointments for them as early as possible if needed. I would even think twice to move to another place in fear of finding such a good family doctor.Thank you once again and I am glad to choose her as my family doctor.

Dr.Kamela is the best doctor I've ever had. I'm very lucky to have her. She takes every worry seriously and won't give up on you until she gets to the root of any issues. She was amazing with both my pregnancies and both my kids. I definitely recommend her. She's like a part of my family now.

Dr.Kathar is my family doctor she is very nice and humble, she listen everything nicely if we have an emergency she gives appointment on urgent basis as well, she helped in my pregnancy alot and clinic is very neat and clean everything is well managed and maintained.Dr.kathar is very knowledgeable

DO NOT WASTE YOUR TIME GOING HERE. It is a walk in clinic but the 3 times I’ve gone right at opening hour they tell me they can’t take me because they’re fully booked in. They apparently open at 10am I waited outside for 30min just to be told they couldn’t take me. Pathetic plac. Receptionists have the worst attitude and won’t even give you an explanation

Mismanagement. They book appointments at the same time for 10 patients while there is only one doctor. Even though you booked appointment, they will take you in after 1.30 to 2 hours from your appointment time. No satisfactory answer from reception as well. Question is that if you booked appointment perfectly and taking patients according how can be waiting time is 2 to 3 hour from your appointment time? And when you asked your report you will get answer doctor will consult with you and than will give you copy. And thing is doctor is so busy to discuss and even after giving appointments after month or 2 months still not checking on time.

The doctor is great, she really understands how you feel. But I had to give one star because of the reception. They clearly don’t have customer service skills. I went last Saturday (July 30) after calling them prior to discuss a blood test I acquire. They said Saturday is walk-ins. When I arrived, I voiced to the receptionist how I’m coming from far and I’ve always completed my blood test there. She first wouldn’t listen to me when I told her the specialist requested it from me through the doctor. After repeating myself she looked at the paper, made a lie that they don’t do that test here. It’s disgusting how inhuman she was regarding that I drove an hour to get there and fasted for 12 hours. She just handed my paper and didn’t even say nothing. I had to ask so where do I get it completed then? She pointed at a board.There were no patients there, and she couldn’t just take the time to explain anything to me. Honestly, the doctor really needs to hire better individuals, everyone always has a problem with reception.

Dr. Kathar is an outstanding person who is very positive and caring. I don’t have words to express my gratitude, we are so fortunate to have Dr. Kathar as our family’s Doctor.She carefully listens to your concerns and takes time to explain everything to you. She will do everything to get to the bottom of the cause of your problem. Office staff is also very polite, they are certainly busy like all other physicians’ offices but they are doing their best!!!!

Save your time and go elsewhere. There is a lack of communication here, the doctor will tell you one thing and receptionist another. I’ve had many problems but this situation drew the line. I went for an appointment a week before and needed a form from my insurance to be filled out by the doctor for a prescription. In no way did the doctor communicate that I needed an appointment to get it filled or there was a charge. I was told by the doctor to come in when I’ve received the form and to get it filled out with the her, I even repeated this back to the doctor to make sure, and the pharmacist there witnessed this. Fast forward today, I go in to get it signed and was told by the receptionist to book an appointment and there was a charge for signatures. Their reasoning was I had to do a consult which was done the week before. They even went to ask the doctor and the doctor said the same to the receptionist. If this was communicated the day I did my consult it would have been easier and I would have had a sooner appointment. Now I’m in a position where I’m probably going to go and find a different doctor office with a better environment and better communication as I can’t keep playing this back and forth game.