Sydney Mazda

Nice people got my part in 2 days with low cost

So I called 3 weeks ago spoke to a tech for over 20 min, he said he was going to order me a new key and that I’ve have to tow my car to their shop. He said it would take about a week to get the key in. I work way up North so before I went to work , I called and asked if everything was good , the answer was yes . I get home call them say I’m getting the car towed in they say okay I will take about 1.5 h to go the work , get the car towed - I go to the shop 3 h later and get hollered at and called a liar by the tech mechanic and a manager saying I didn’t call they don’t know why my car was here and ask me to leave … strangest experience and rudest experience ever .. I will ever go to that place again - they have to be the rudest place ever

Have been nothing short of impressed with the service team esp Rob MacPherson!!! A serious vehicle maintenaince alert was received, had me in in 15 mins with a dx. Part ordered and replaced in less than 2 business days. Even fixed my wonky key fob. Felt good to get great service!!!

If I could give this dealership 0 stars I would! I bought a traded in 2019 Mazda CX-5 about two years ago and I have had nothing but issues with it since. Starting with the sales person who sold it to me failed to mention the crack in the windshield and also sold me the car with a remote start but failed to mention it was a 3rd party install by the previous owners. I only found out when it wouldn't work and they refused to help me due to it being 3rd party. I had also taken my car in for a recall and to check on a leak from my car, the leak ended up being bad and I was given a two week estimate with no car and no loaner provided when I live an hour and a half from the dealership. The only offer they gave me was to have my car detained and when I went to pick it up they didn't even do that. They failed to metion it wasn't done and just hoped I had forgotten about it. I will never buy from this dealership again.

called for an oil change and tire rotation. told me to drop the car off at lunch and they would get it done. Excellent service by all staff, friendly and helpful. dropped my car off at lunch and when I went on my next break it was ready to go. great price for their services.Thanks So Much

Great team here and very knowledgeable! My mazda always leaves happy

People here are real. N not fakes like a lot of car dealers in Sydney. Friendly and kind. You are treated as an equal. Yayyyyy! PROPS to MAZDA. And my baby (my mazda) is a beast.

Typical dealership. Typical salesmen. Tell you what you want to hear. No money to be made etc. If they negotiate their MSRP, which they can, also no money to be made. That's the honest truth

Do not buy from these guys, and if you made the mistake of doing so, go elsewhere for your service. They lie about what needs to be done if the parts under warranty so they don't end up on the hook for it, and they massively overcharge. I was told a service from them would be over a thousand dollars plus labor when it could be done elsewhere for $75 plus labor. They are the living embodiment of every 'used car dealership' trope you've ever heard.Edit: Just spoke with the Manager. Protip: Record ALL interactions with them. If you don't have a record, they don't care.

Took our vehicle for a routine oil change and to change to summer tyres. I can't say enough how accomadating and great they are to deal with. This dealership goes above and beyond. We are very pleased with our vehicle and the service after the sale. Still true a year and a half later. Very pleased with this dealership.