Chartreuse Restaurant

Very bad food. And the staff is the worst I've seen anywhere!!! Swearing at us and using the F-word in front of children!!! Telling us we have to leave because they have a party to set up for meanwhile another table was not rushed simply because they're regulars and they know them!!! The owner's response to his extremely rude staff was that they were stressed"!!!!!They should have a sign "no kids allowed" because they were upset we had kids with us!!!!!!On top of all

I came here with my parents 4 years ago and we were amazed at the service, food and atmosphere. We decided to spend my mother's 60th birthday here and it got even better than before. Highly recommend it.

Heritage home turned into restaurant. Frontage, street view and interior is charming, cozy, romantic and enjoyable. Food was delicious, spacially lamb shank was best.

A total experience !!!!From the moment we opened the front door we were met with a charming and gracious greeter.Without hesitation were were seated in the quaint quiet clean inner room at a table with crisp white linen and flawlessly sparkling tableware. A second waiter appeared and as much as the first seemed to truly enjoy being of service. Refreshing !!!The pre-meal bread tasted freshly baked and tastefully toasted.Butter was artfully presented SOFT and spreadable. No waiting!!!My walnut-encrusted salmon was warm tender and flakey. Yum.For my vegan son they creatively customized a dish that was luscious yet nutritious/perfect pasta tossed with loads of veggies and bathed in roseesauce straight from the chef as not on the menu. Throughout the meal empty dishes vanished effortlessly so the table never got crowded. Wait time was minimal. We were never rushed to leave after coffee. It was as if someone cared about what was served and how it was served-----Gordon R. might actually have been pleased.We will visit again----with friends.Thank you Chartreuse for completing my Mother's Day.

Let me be the first to say. Wow. Great service and amazing pub food. Huge portions and tastey. What more could you ask for? Check it out.

Warm and friendly service. Very tasty classic French cuisine.

Love this place, nice atmosphere, friendly staff and good food

Came here for a nice evening to spend and have a dinner with my husband. Ordered escargot to start which were ok, lacking a little bit of salt but no problem. Ordered a bottle of Pinoit Grigio house wine which we were told by the waiter it was $10. Had a nice meal, I ordered liver very tasty and my husband ordered filet mignon wrapped in bacon very small portion, not for a man that's for sure, gave half of my meal to him. When it came to our bill that's when everything went down the hill. Our waiter charged my husband for a steak dinner which we never ordered and our house wine turned from 10 bucks to 31 dollars. We got the steak dinner removed and didn't touch the wine price as my husband didn't want to look cheap as it was our first time there and new residents to Kleinburg which we adore! Overall, it looked that the waiter wanted to rip us off knowing that we've never been here or for any other matter, who knows. It's upsetting that new customers get treated like this as I saw regulars entering the restaurant and knowing everyone I'm sure they weren't being cheated on their bills like us. Even though I want to support the businesses in our new little city I don't think I can persuade my husband to return to this place.

Our go-to restaurant to celebrate special events. Food and staff are superb. Atmosphere cozy, quiet with great soft music, candles and ALWAYS fresh roses on each table. What more could anyone want? I hope this restaurant doesn't change with the burgeoning subdivisions coming around Kleinburg.

Worst customer service ever! It's not a restaurant that is children friendly nor was it accessible. No change tables for babies, no accessible washrooms. To top it off, we had an extremely rude and racist server. From the minute we arrived (1:30pm) he was trying to get us to leave in order to prepare for his 4 pm reservation. We were ready to leave by 3:29 pm, as he had requested. When the server walked in to clear the table, he was swearing in front of children (using the f word).When we complained to the owner, he tried to justify his server's actions by saying they're under stress. The server refused to give us his name, but the owner called him Serge. His colleague who joined the argument and was equally rude was called Milan.If you have children or are not Caucasian, I would advise against attending this restaurant. They yelled at us and repeatedly swore in our presence, all in front of children! Their lack of professionalism was appalling. None of the other caucasian customers received the same treatment, even though a few were still present when we were leaving. I never made a racial allegation before, while living in Canada.