CAA Store - Oshawa

Great information on travel insurance and free maps for Calgary and Edmonton for a trip we are planningMembership is well worth the cost

my wife and I went in to just buy movie tickets and they made us wait over an hour. Unlike the other CAA locations we've been to there's actually tellers that greet you and ask anything I can help u with? wasn't the case at this location what made it worst was 1 teller with a pink hoodie when she was done with her customers didn't even bother looking at us? I work in retail and I found that very rude she stayed on the computer for 10mins and then went to lunch. WORST LOCATION

A great place to go for trip information. Staff is quite knowledgeable and helpful. Located with lots of parking in a great place. Easily accessible!

Purchased a CAA membership, travel insurance, and an international driver's permit. The agent was very courteous and helpful. In and out in less than 20 minutes. Great experience!

I went to the Oshawa store to get travel insurance and Donna was very helpful. I really appreciate dealing with someone who knows her job well and makes the process easy for me.

Booked a trip in 2019, paid in full Dec 2019. We're told our insurance through Orion which they use, was good to cancel for any reason. Not true it took almost 3 year to get all the money back. I had to keep phoning CAA to ask and only by doing that found out summer 2021 they were reimbursing flights, but nobody had reached out. Same fall 2022 phoned again to see if a refund was available only to find out they were minus the 200 for the insurance. What a joke not impressed at all so beware when booking and using their insurance. Not booking there again.

If you are looking to book a trip talk to Angie!She’s been the best help ever planning a dream trip for myself and 4 friends, even found what we were looking for under our estimated budget. She is amazing and I’ll plan my trips in the future with her she’s so great!

I’m just so disappointed. I’ve always loved CAA but I received a call before Christmas to renew and explicitly stated I needed time to make a decision on which membership. Caller understood and agreed to call me back the following Monday or Tuesday (nope)… instead they charged my credit card for the higher level membership that very night… and then called 2 days after it hit my credit card. I called last week to escalate… no return call. Called again today and new agent agreed after pulling my call that I was correct. Apparently escalation from here will take another 2 weeks. So disappointed in this service. I’m pretty sure this is stealing money.

The woman I dealt with was very short with me. Should have put a 2 or 3 star. Not a good experience. I won't be stepping foot in that location ever again.