Heritage Inn Hotel & Convention Centre

I went there for the past 2 nights! And I was very happy with the room, and the overall experience! The staff were very friendly to us. And when we were gone our beds got made and our room got cleaned. Even the blankets we brought got folded onto our beds which was really nice! But the thing a I didn’t like was the breakfast, no hot water, and the key cards through out the entire hotel stopped working for a bit. But the beds were VERY comfortable and I definitely would consider coming back if I went back to Moose Jaw!

The hotel is trying to keep up to date but needs some more work. The staff are friendly and polite and willing to help. The rooms are standard and nothing special. The bed and pillows were comfortable. The room was clean and neat, and the bathroom was clean and neat but dated. The hot water was an issue. I had it the first night, but the next two were barely warm or just cool. The heat in the room was a pain. To turn on the heat, a fan would run and was super loud. In the end, I would try and avoid coming back, but I would if I had to. It's not the worst hotel, but I have been to better.

Bathroom toilet had pee all over the sides!! fridge had crumbs and hair on it carpet was dirty as well so I went to the front desk and showed them the pictures they had someone come clean our room. We left came back 4.5 hrs later got to the door of our room and they left the door open (we just pushed the door as we seen it open and didn't use the key card) thank God nothing was missing horrible service breakfast was nasty I found a hair in the bacon we also waited 10 mins to be seated as it wasn't busy 4 other people in there at the time. Hot tub was also dirty there was stuff floating around in it. I would not recommend anyone here worst place ever

DO NOT STAY HEREStayed here as we were driving through moosejaw from vacation. The hotel was totally empty but yet they put us way in the far back wing of the hotel. It appeared this was a worse room because we had a dog ( which we paid for). The whole wing was ice cold as if there was no heat. Thank goodness there was a manual heater in the room but very hard to control. Turned into a sauna while we were sleeping.The carpet was so old it was pulling up at the corners, the only nice thing about this room was the bed sheets appeared to be new ishThe pool and hot tub are not up-kept. The hot tub was the grossest thing I’ve ever seen, the water was far from clean and it smelt like 30 year old pile of dirty wet socks and body fluid. I can’t even guess when the last time this was cleaned or shocked. We chose not to touch the pool after that as we were running down the icy hallway to the shower.The breakfast was made to order, you choose French toast, pancakes or eggs and bacon. Service was friendly.Although the men’s washroom in the restaurant constantly flows and leaks water from under the urinals to under the toilet. Th restaurant staff said this was normal……Bugs all over the hallways and window sills…Somehow this was the most expensive room we stayed in our entire vacation….

We had our work Christmas party in there Jubilee room Athe room was done up great, the food was amazing and the staff was very tentative, whether it was making sure our team was well hydrated or just the clear of the dishes!

This place was absolutely wonderful. Rooms were clean, beds were comfy and plenty of hot water. The free breakfast was phenomenal, great taste and portions. The pool, hot tub and fitness room were all great. I personally had an excellent stay and would definitely recommend.

The hotel had a decent room. Semi clean. Beds were OK. Sheets are a little starchy. No hot water for showers at any time of day or night. It's definitely outdated and needs renovations (the floors are slanted). Staff were so friendly. We arrived and didn't know there wasn't an elevator. It was awful carrying our luggage up the stairs and then being as far away as possible, was not convenient. Pool was just ok. Love the sitting area by the pool. The free breakfast was not good at all. We had booked 30 rooms and not a single group enjoyed it. We ended up having to order breakfast. Which was better than free stuff. Options for drinks were grape juice? (couldn't identify the flavor) and coffee or water. The front desk staff was the only great part.

Spacious, accommodating rooms with everything you should need for a good visit. The beds are comfortable, the towels and sheets are replaced daily, and the complimentary breakfast is good.

This hotel is really terrible. 1. There's no heat water in the middle of the winter. 2. No heat in the room, when we got in, it's less than 20 degree. We waited around 40 mins to finally get central hot air in, which was frustrating because it's past 10:30pm. 3. We were informed 10% off due to the inconvenience. But the receipt only had 6% off. When asked, the receptionist sounded like she didn't care. There was some sort of marketing fee which can't be explained either. 4. The swimming pool had a very strong chlorine smell, disgusting. 5. Everything looks old and stingy, showing a sign of lack of maintenance.