Dollar Tree

The old lady was really rude to us she don’t know how to talk to customers.very poor customer serviceShe was talking to another person in the store saying that “Oh! She started loading all the stuff on the belt” she was so rude while saying that. And since we bought some fragile items so we asked for tissue and she denied to give “ saying that she didn’t have any “ which is not true. Every single retail store Carrie’s tissue papers to roll fragile items.She also scanned one of our item twice and when we showed he this she started counting the items in our cart several times and holded our cart so tightly with a force and she was trying to pull our cart.Disgusting lady ! I don’t know why she works there. She should not be working there because every time we go there she behaves so badly with us. I hope the manager of the store can take some actions against her. We also called the store to complain about her but again “ she said she is the manager of the store” which she is not. I asked her to make talk to someone else still she was like u can talk to me “.I just don’t know why this racist lady works there! I would suggest people not go in this store.

They’re great. Most of the staff are super friendly and prices are the best they can do. As for any of the complainers……. Consider the source and realize this a dollar store not Nordstrom’s…….

I really like dollar store. Dollar tree have more products than Calgary. I have seen new stuff over here. It was unique. The staff are polite. I would recommend to shop from here. You can find good stuff there.

The older staff lady, screams & complains consistently. You can hear her through the whole store! Every re hire would be better then this!!! Spend the money, It's unbelievable how miserable she is.

So much selection it literally has everything you need for only a dollar twenty five which is wonderful for when you’re on a budget. They have absolutely wonderful and kind staff they are helpful and the store always is clean and it’s nice and quite. No music plays here so the ambience is different but definitely not bad in fact it makes shopping there kind of interesting.

This is a good store. Nothing is over $1.25. I get a lot of baking goods here such as non stick spray, nuts, chocolate chips etc.

We called pretty last minute to have some helium birthday balloons done up. Mitch (mgr) had answered the phone, he was extremely helpful and had a can do attitude. We were maybe 7 min away when we called and without hesitation had already started on them. They were all done in the most beautiful balloon bouquet. THANK YOU MITCH FOR SAVING THE DAY! My girls eyes lit up and other dollar stores were giving me a 45-hr estimate.I will continue to support Dollar Tree after this experience. Thank you again!!

My favourite dollar store in town! Everything is $1.50, and while they don’t always have the selection the bigger stores have, they have great deals if you know what you’re looking for! I go here for almost all my dollar store needs.

I visit this Dollar Tree a lot, because they have a lot of decent quality items for a very inexpensive price. They carry a huge variety of craft supplies, another full aisle of kitchen items, gardening things in the spring/summer, and usually have a pretty good variety of cards and seasonal decor. They also carry Christian themed items, (candles, home decor, devotional books, books for children etc.) that are not available elsewhere in town, especially not at those unbeatable prices!!Recently, I have noticed this Dollar Tree seems to be having an issue with keeping staff. There has been a sign on the door for several months, (which is not uncommon in Kelowna these days) and I have also overheard the staff, especially one woman (dyed blond curly hair) who said she is the manager, complaining about how she hires people and then they don't always show up for shifts, and then she has to fire them. She seems extremely stressed, probably partly because of the staffing issue and the amount of work she is likely overwhelmed with.The store is well stocked, and there is a lot of variety, that being said they do obviously need more staff in order to properly organize the items they have, and keep their loyal customers as Dollaramas keep popping up all over town. I have worked 7 years of retail, in various locations, including 2 years at Winners in another province, and I know how sales work. People care about store organization, and prices, but many times, they care even more about how they are treated while they are in the store. And if the employees are not treated well, then that will pass on to the customers.This morning, I had a nice chat with a small brown-haired employee. She couldn't find the item I was looking for, but she did show me which aisle to look in, which was very helpful and I did find the item. She apologized, but also explained that she had only been the manager (she may have said assistant manager) for 2 weeks, so she wasn't exactly sure where everything was yet. No worries, I wasn't expecting her to know the exact location of every item in the store at a given time! Later, I noticed she had a pin on that said it was her birthday, so I asked her if it really was her birthday, and she said yes, so I said happy birthday!".This afternoon on my way home from work