Sally Beauty

I was here a few weeks ago and I just wanted to give big kudos to the lady who helped me I tried to look at my receipt for her name but there was nothing. (She said she was pregnant if that helps determine who helped me) but honestly this lady deserves a raise. All around her service was amazing so very kind and helpful . You can tell she goes over and beyond to make you feel comfortable! One of the sweetest souls I’ve ever met! Xo

I was here just before lunch on February 9, and had the best experience. The sales Rep was so wonderfully positive, and full of all the information I needed.I didn't end up buying anything today, but will be back soon.But just stopping in to your store made my day better. Ty

Oh my goodness, I never was a person to go to places buy beauty stuff,I mostly buy online.But I came by chance through a friend, I am so glad.Things are way way cheaper here.Rota was amazing help, explaining so many things, recommending a few things that would really work for my damaged hair.Without a bit pressure to by things. She advised to look things up online to see reviews.

i went to exchange 2 hair colours as the lady gave me the wrong ones. She didn’t take any of them back calling it “my mistake” and spoke to me very rudely and horribly. She was a Indian lady. This experience made me feel horrible and i will never be returning to this place again.

Good beauty supply store with lots of hair and face accessories. Found some really great items for my makeup collection. Will be back again.

I visited Sunridge Calgary location a couple of times on the weekend and was assisted by friendly and helpful staff. Unfortunately I had to return several items, one of which ( a +_ $35 dollar hair oil) I must have unfortunately misplaced the receipt for. The other items, I did still have the other receipt for . Since they have me and my purchases on file I thought they might be able look up my purchase and still honor their return policy for that item. The clerk this evening, Rania told me she was unable to look it up in their system and that they were not allowed to use their computer record of my purchases to verify the item was bought there in order to complete the return. She stated it was now policy that they could not do this because “people have bought things at other stores and tried to return them here instead”. I subsequently asked her to look up one of the other items I bought there so I “could know what brand it was”. Rania was easily able to look that up and then admitted she could also ascertain that I had indeed bought the hair oil I was trying to return there, but again refused to even do an exchange or store credit. I will never shop at this store again and will make sure my friends etc know about my unpleasant experience.

Do not use their website!!!Okay so I decided to order from their website because I was told it was cheap then in store but it’s a lie. None of the products were eligible for 2 hr deliver or pick up. Either way I order from them and it charged me extra because it was in USA dollar even though I was in the Canadian website I charged me card 50 dollars more and I was not aware of this. The store it self is alright and the cashier was nice but not that helpful if your going to shop here make sure you know what you want to buy“ because they aren’t hairstylist so their option won’t be that useful, their job is to sell so of course they will show your the most expensive item even if their a much more cheaper version that work way better.”

Was helped out by a staff member on March 11th who helped my partner and I find the right products for dying hair and even gave us some handy tips on how to apply the dye. The result was fantastic. Will definitely come back!

Well not usual for a guy to visit a beauty store I guess but apparently it's quite common. Made a quantity mistake prepping dye for my wife's hair and also ran out of black gloves. This store has like other Sally locations exactly what we use but this one was on my way home so I went to this location. The 2 ladies answered my questions to confirm what I thought was my mistake. I picked up 1 more tape of magenta hicolor dye and the gloves. Clips and some sealer and treated them to a few of my wedding photos I took the weekend before. Unrelated but they did a great job so I shared what I do in exchange for the help they gave me. Awesome place. Always friendly staff at these locations.

This is my first shopping experience with Sally Beauty and it will not be my last. THANK YOU Lindsey for helping me every step of the way. You are so knowledge and I really appreciate everything you helped me with for picking out the right products. Above and Beyond, signed, One Happy Customer!