Leather Coat Factory

Stopped in late on Saturday afternoon, 15 minutes before they closed ended up staying past closing time. Staff very helpful and didn't mind staying late. Went in to just check some prices and ended up buying a coat for my wife. Good quality products and reasonable prices I will be returning once riding season gets here.

The owner of this company does not care if customers are satisfied. He boasts about his many years of experience and does not listen because...well he knows best. I brought a leather coat to have a zipper put in. He said he charges by the inch for the zipper. He first measures the full length of the coat and gives me a price for the zipper. Then he looks at it again...marks it - which is shorter than the initial measure...no adjustment to price despite it being at least 5 inches shorter than the measure. Says he knows best ...many years of experience and that I'd be happy. I was skeptical; however, he assured I would be happy. I get the coat back and the zipper is too short by at least 3-4 inches and looks horrible. I call to explain this to him...he says I agreed to this and he has many years of experience. I said...I'm not happy and my coat is ruined. I asked that he redo the zipper to my satisfaction or remove it completely and refund my money. He said I'm not going to do anything about it and he hung up! I'm absolutely shocked and outraged at the arrogance and unwillingness to remedy the situation. He has many years of experience and if the customer is not happy it's their fault! Do not buy anything from this store and do not have anything repaired here.

I really wanted to walk away from this place being able to recommend it. I bought a leather jacket online that didn't fit perfectly, and I wanted to have someone tweak it. I really liked the style, so I was willing to fork out some fairly reasonable cash to have a good job done.I took the jacket to him and had myself measured. He told me he would make the appropriate adjustments and get back to me in two to three weeks. It was a fairly substantial job, and it was not leather season (mid-Winter), so I didn't mind. About 6 weeks went by and I didn't hear from him. I decided to call. When he answered, he said Oh

Review from Greg Isenor:Thank you for the great job in my tailor-made leather jacket, it is beautiful!Greg

Amazing products in this store. Pricey, but that's part of buying QUALITY Leather Products. The selection makes you feel like you a getting a Unique Product. Not going to look like That Guy" with the Harley Gear and Screaming Eagle Jacket lol. I recommend at least visiting this place if your interested in some Boots

Google hours say they are open, there is a sign outside their store yet they are closed for the entire summer?

They have been around forever and in a tucked little spot in Dartmouth. 3 pair of cowboy boots over 20 plus years and all are wearable ( except my feet grew). Very knowledgeable owners and very helpful !!!

Bought a leather jacket from him, noticed a verry small imperfection 3 weeks later, he said bring it in and I will give you a new one wich he did no questions asked. I had a great experience with him.

A lot of choices, the couple who own it are very helpful and friendly, great quality leather items, and a huge variety of items to meet anyone's needs or wants. Very impressed and will keep on my list of places to shop.

If you want great service, knowledgeable owners, and high quality Canadian made leather goods, this is the place to go! I have been searching for a while for a leather coat and found a beauty in this store.