Harbourview Family Health Team

I come to this clinic to get my med's only to find out once I paid for parking that it's only open Monday, Thursday, Saturday for the walk in clinic. Very nice looking office from what I could see though the door. If I waouw have seen on the web site that it was only open on them day I woukwoul have waste my time or money to come.

If you have to deal with Susan I feel sorry for you. Better off going to walk in than to wait for a day where Susan will allow you to book an appointment 6 months ahead. I’ve had questions about my care for over a month and Susan will not let me book an appointment with my family doctor. I don’t know why i have one honestly.

I have been with dr Kelly Magee Adam for over 15 years, she is a good doctor, she had a lot of knowledge, especially when I had my heart attack, she was aware of what I was going through, hit the nail right on on the head. They treat me good, I thank them.

If I could give this 0 stars I wouldI’ve never liked having Dr Ek as a family doctor. As an adult I actually dread having to make an appointment with him because it’s always unpleasant and extremely disappointing. Any concerns I have regarding my mental health he either doesn’t take seriously or doesn’t care. He’s never referred me to a specialist or someone I can talk to so I had to go to Norwest instead (where they ACTUALLY help my problems and at least seem to care). My other big issue is when I had concerns about my stomach bloating, and when I went in for my appointment to see what was wrong he told me it was that I was pregnant. He was super cold about it, and scheduled an appointment with Thunder Bay Ultrasound and that was it. He didn’t tell me my options for what I should do or what I could do. He basically told me I was pregnant and sent me off. I think he is an unprofessional, rude, jerk and who’s never once been helpful in anyway every time I have gone in. The walk-in clinic has been more helpful and Norwest who I now go to in regards to my mental health and addiction. I’m changing doctors as soon as I get the chance.

I love my family Dr and the other services available with the team of health care professionals that work here. I'm always able to get an appt quickly and feel lucky to be part of this family health team.

I have always really liked Dr.Ek but his receptionist has gotten absolutely unprofessional as the years have gone by. She is rude, cold and miserable. I have considered changing doctors as a result.

I've just spent over ten minutes trying to get through to them on the phone, only to get a busy signal, and this is completely normal for them. When I go into the office for an appointment, the receptionists are either talking to each other and actually ignoring ringing phones, or making personal, social calls. I have actually seen them on more than one occasion answer the phone, ask if they can put someone on hold, then continue their conversation with the person beside them. To say the office staff is unprofessional is an understatement.I've never had any issues with the actual medical staff. But my struggles with the reception is enough to make me seriously look at switching to a different doctor.If you have a choice, don't go here. Just don't.

My family Dr is awesome

The receptionist I spoke to is not very nice at all. I am considering switching clinics. Very cold & rude. Dr. Mary Valente on the other hand is a great doctor!