Fran Robinson Mortgages

Employment for some may just mean a pay cheque in order to pay their bills, but I found that Fran and her assistant Kelly-Anne Vsetula seem to feel a sense of joy and satisfaction in being able to help their clients achieve their goals.

Fran and her team were amazing to work with when they completed my refinance of my home. Not only was the rate awesome, but Fran and her team communicated every detail to me along the way putting all of my worries to rest. I look forward to working with Fran and her team moving forward and will recommend the team to anyone who I come in contact with. They will treat you as person, not as a number which seems to becoming more and more rare today.

I would highly recommend Fran and her team for any of your mortgage needs. They answered all of our questions thoroughly and professionally, and assisted in getting us setup with what worked best for us, at a great rate.

I know her for many years now, Fran takes 3 months to start looking at your documents, she is very poor in customer support! If you call her 100 times she might pickup your call once if you are lucky. If you need your mortgage processed on urgent basis then please don’t go to Fran. If you have 4 to 6 months time then you can go to her. Moreover, her interest rates much higher than banks(you will know the rate when you go to bank/lawyer to sign the paper work). Expect a lot of surprises.Fran also agrees with me!Good luck!

Once again, Fran looked after my clients with the financing of their first home. She was able to get it done despite the many obstacles we encountered.Thanks Fran for coming through for us.

Fran and her team are excellent at their service. Fran is not only good at her work but is an exceptional person to work with. She was phenomenal in getting our mortgage done at a very tight deadline. We would highly recommend her for any mortgage needs! Thank you Fran!

Fran and Kelly-Anne were absolutely fantastic. I would recommend them to anyone.

It was pleasure to work with Fran and team! She got my approval with a few days. She was truly professional, patient. Highly recommended if you're looking for excellent services!

We had a great experience working with Fran and her team! She helped make our moving process smooth and stress free. Would definitely recommend working with her.

NOT RECOMMENDED.Positives - We got our mortgage completed.Negatives - Everything else.- We decided to go with a broker to apply to multiple lenders. Fran applied to 2, one of which the application was never completed.- Multiple mistakes were made and had to be rectified, including downpayment amount and names on the mortgage (we had wanted joint tenancy on the mortgage).- She does not answer phone calls or emails. Impossible to get a hold of and would take up to a week to answer or follow up on simple requests.- Made our purchase extremely stressful by holding up the process constantly by being unavailable.I made the mistake of not reading reviews. Client beware.