Children's After Hours Clinic

Called 45 min prior to close. Advised of my child’s ear Infection I said I’d be there in 22 minutes. She advised as long as i arrive before 1:30 (they close at 1:45pm on a Saturday) it would be better. I arrived to a locked door at 1:27pm. Proceeded to knock and peer inside as they ignored me. Clearly they weren’t taking anymore patients which is fine but had I been advised otherwise over the phone and I could’ve made it to another afterhours child clinic that closes 2:00pm. Highly irritated! Extremely disappointed.

If you go early, wait time will be less.My little one had congestion and cold, doctor checked lungs, ears and diagnosed as ear infection with congestion.Satisfied with doctor. Due to covid they will ask us to wait in the mall lobby but they eill come out and call the names when your number comes.

Terrible!!just terrible. Took my 3 year old for a uti. Was given no time of day.sent me to the bathroom to get a urine sample and was just told to wait near the receptionist desk as there is no waiting room. Didnt even put us back into a room. The doctor Came just to talk to me in the front and me to take antibiotics if she has a fever and they will call me with results Friday . I turned to the doctor “you never checked her temperature and I think she has one.” He just looks at me and walks into another patient room and closes the door.As I’m leaving receptionist tells me no one will call me if it comes back negative, even though they just told me to take it until they call me Friday. No time of day for any question or concerns. Absolutely horrible. Won’t be going back here.

Superb care! We had to take our daughter to be checked for strep throat. We called, someone actually answered, then we came in and did not even have to wait! Dr. Govan took us in, was incredibly professional and caring with our daughter, did the test, explained everything to her clearly and we were out within 20 minutes. Amazing experience. Thanks again!

It's my first time to bring my child here. The staff in the reception and the doctor were both very nice, my son was thoroughly assessed and the physician is friendly. I highly recommend this clinic.

Terrible. Never bring your kid here. I brought my 4 year old in the clinic with high grade fever and severe sore throat and pain.kid was unable to swallow anything.The jokers didn’t check the temperature at least.Doctor was in too hurry and told me it’s viral and give advil and tylenol. and there was no proscription for that.I’m not a doctor to know the dosage.There is no swab test to confirm which virus.They just wanna make a 1000 consultation a day and make money. No treatmentBetter go to any pharmacy and ask any pharmacist for medicine

I'm very thankful for the care that the doctor provided. I was number #13 and waited for a total of 1.5 hours. Not bad given that it's a walk-in. If you come via transit, it's not great when you have sick kids because there aren't many seats available outside to wait. You are expected to wait in your car. It's unfortunate that you can't see your number either unless you are at reception. It would be nice if they text you that it's your turn, especially when you can't wait in the reception area. The doctor was fantastic and very quick.

Do not bring your children here. We forgot ohip card at home and this place negated service to 7 tear old daughter until a picture of health card wsd porvided as it was left at home. My daughter was vomiting with a fever and with a bad cold. Placed like this should not even be open. These are not health care providers but greedy doctors and nurses just taking the money of the peovince left, right and centre even after all the improvements in salary that they get from my tax dollars

Took my child to the clinic yesterday. The wait was about 30 minutes, not too bad. The reason why I'm giving it a 5-star rating is because both the doctor and receptionist were exceptionally helpful and caring. We visited the clinic due to an ear infection, but the doctor also noticed that my daughter had a lot of acne. He took his time to prescribe and explain the acne medication as well.The receptionist was also incredibly helpful. She advised us to quickly go to the pharmacy next door because they were closing soon, to check if the medication for the ear infection was in stock. As expected, it wasn't available, so when I returned to the clinic, the receptionist requested the doctor to update our prescription to an alternative, ensuring that my daughter could receive the medication for her ear as soon as possible.

Don't bother coming here, the male doc is super impatient, rough, and impolite to even kids. Eventually ended up in Sick kids anyways.Receptionists are sometimes rude, but that is typical for medical offices in Canada, as they know you probably have no where else to go, its sad some people often abuse the little power they think they have over others