Kitt Equipment Trailer Sales

Good service, nice and friendly employees.

Useless and unenthused ... worst experience will never go back or recommend. Don’t waste your time going.... go a little further up the road to express trailers!

I called three times over a period of three days and left messages each time. No one bothered to return my calls. At this point I'm not sure why I persisted but I called again and was finally able to speak to someone. Whoever it was sounded like I was disturbing them and it was a big inconvenience to talk to me. He couldn't provide any information or answer any of my questions....Geesh. He half heartedly said he would call me back with some info. Surprise surprise.... here it is 2 days later and he hasn't called back.Plus, you may want to change your false ad where you say 100's of trailers in stock... really? You have ZERO cargo trailers . I will drive to Kelowna before I buy a trailer from these guys..."

I bought a cargo trailer here after getting knowledgable advice without any pressure to buy. Friendly service, I'd buy here again.

If you're looking for a cargo trailer this is the place. I priced out the competition I got my trailer 1200.00 less

Kitt Equipment in Parksville has got to be the worst place for customer service of any equipment dealership I have ever dealt with. Jayson is condescending , unhelpful and down right rude. Basic technical questions are met with exasperation. We left the lot shaking our heads wondering how they ever sell a trailer. Comparing notes with other equipment operators they had the same experience. Needless to say we bought elsewhere. Don't waste your time at Kitt Equipment Trailers if you want even basic customer service. I can't even imagine what it would be like to try and get any warranty service.

Great pricing. Had a warranty issue and look after me right away. Good place to buy a trailer. Thanks Jason

I just recently purchased a solid utility trailer from Jason @ Kitt Equipment Sales in Parksville. I found him to be very pleasant and accommodating. He took my trade in and gave me fair value and sold me the trailer I selected at a fair market price. During the transaction he was polite and friendly and would not hestitate to recommend him to my colleagues and friends. Trailer was ready on time as promised....Keep up the good work....

Great service good quality trailer