Trasolini Pools Ltd

Laurie Is Exceptional at services, she saved me hours in fishing for information in under 3 minutes. Will pitch my boss to change contractors.

I reached out to them to do approximately 60k worth of work. Booked a time for them to come out and look at project. Took them 2 weeks to come look. No problem. Follow up from site visit never heard back. I called them, texted them weeks and months after to see If they had a quote or was able to do work this year or next. Nothing. Bruno ignored all communication. I’m okay if they don’t want the work, can’t do it. Whatever it may be but to have zero response was super unprofessional. I found other companies and happy to use them they we much better.

Replaced coping and tile. The workmanship is 100% great. No complaints - thanks to the great install team (that's what got them the 3 stars). Dealing and communicating with the administrative staff was 100% the worst experience. Unfortunate, but when there are other options customer service experience will always be a key determining factor in where we put our money.

Best pool company in town by far. They mostly do high end residential. Worth the exrtra money to have it done properly

Hands-down the highest quality pool builder in the city.

Bruno and his team were great in replastering and fixing a leak in my pool. It was a huge project and I appreciate the quality craftsmanship!Office staff were easily available and responsive.One small thing, I would have appreciated a little more communication re: do's and don'ts with care of the pool necessary after work completed and plaster curing, but ended up ok and otherwise 5* plus!