Hydropool Hot Tubs & Swim Spas
2 Reviews
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345 Superior Blvd, Mississauga, ON L5T 2L6
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Features
- Wheelchair-accessible parking lot
- Debit cards
- NFC mobile payments
- Credit cards
Recommended Reviews
Doris Maier
15.07.2023
Hydropool Hot Tubs & Swim Spas
Nothing but headaches. We would not recommend them. We purchased the large swim/hot tub model (Swim Life DualStream 19 Expert. First they delivered the wrong spa. Then they rushed the order and it is a lemon. Now that they have my money (a LOT of my money), customer service response has been dismal.We purchased last March; delivered in November (wrong model); new one delivered in December:No wifi. Trim panels were cracked. Interior connectors were hanging loosely and not connected. Clear Stream indicator light didn't work. Hot tub wasn't heating. There is a leak on the swim side. The finish is peeling off some of the clips along the water line.No compensation has been offered and 6 months later, the issues have not all been resolved. What a lemon! No refund. No compensation. Jeff Fox of Hydro Pool doesn't respond to emails; customer support and the store isn't responding either.
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345 Superior Blvd, Mississauga, ON L5T 2L6
Hydropool Hot Tubs & Swim Spas