Duncan Moving & Storage - Minute Men Moving & Storage

Our team consisted of John, Zack, Travis and Adam. They were all very professional, hard working and very friendly. I was impressed by how they quickly wrapped all my furniture in heavy blankets, and they all worked well together as a team. All the staff at Minute Men were very helpful and made our move stress free. Thank you so much!!!

Hello Teresa,The move went very well dispute the challenges carrying all the items up a hill and the high heat the day of the move The guys were all very positive and extremely professional.Very good group of guys that showed up that day Teresa, I would recommend using your services again.Thank you for these services with good people supporting them.Kind regards,John

The moving crew were fabulous: on time, meticulous, organized, they worked very quickly and efficiently. They were very friendly and well mannered. They were observant of covid rules. We were very happy with our move with them.

What has impressed me the most about this company is the level of professionalism received from everyone associated with this move. Prompt, informative, polite, respectful, I couldn’t be happier. I would recommend this company if I was moving across the street or to the other side of the world. Full marks on every aspect of the move. Congratulations to the entire organization for a job well done.

I have to share that we had the best experience with Minute Men Moving & Storage today! The crew (Mike, Kurt and Mike (dmo) were very professional, friendly and super fast! We have moved a lot but this one sticks out as one of the best experiences we’ve had on a typically stressful day. Our things have to be stored but we’ve requested that the same crew move us into our new home when the time comes. Thanks so much!!

We had an estimate done by Teresa that was long, slow and painful. If I hadn't read other reviews here I would say it was her first move.This was followed by many annoying phone calls about a $100 deposit that she absolutely had to have RIGHT NOW (less than 1% of the estimate which was a ridiculously small amount) and basically covered the 'free' boxes that aren't actually free. Why not just be transparent and charge for the boxes and not harass people? Anyway, we received an estimate and a few days later the estimate was pulled and a new higher amount provided and blamed on her 'superiors'. When we asked for the $100 back we were advised it would be returned to the provided credit card - which was fine - only to discover it had never been charged. So why the panic for the $100 that didn't matter at all? The whole process in dealing with this company was amateur which eroded any confidence we could have in their capabilities. We have moved many times with the federal government and on our own, and it has always been an easy process. We did not book our move with this company as we were concerned they would not be able to execute the logistics and that the actual bill would be far different than the estimate. I have told this story many times to friends and family as it was a very strange experience. We did move with another company.

We are Professional Seniors, still operating an ability to pay counselling in the Cowichan Valley. A smooth move was crucial as one of us is a recovering cancer patient with mobility issues, waiting for a Hip replacement. Our move on June 28 was Local. The estimate done by Theresa was inadequate, the loading lasted overtime, the 2 truckleft before completion. The company didn't provide support for the balance of items. We are out of pocket $780.00 for additional help. Our belongings were taken to storage at Duncan Mivers and no other movers are allowed to collect them. We are sitting on lawn chairs at our new home, one bed a few clothes, a dog and cat. We have been offered a date of July 24th to return our items.The moving crew consisted of two very young boys and two middle aged men One of the men made innspropriate comments to one of our female friends who was helping us. She is considering charges.In fairness June 28 was a terribly hot day.NEVER EVER DO BUSINESS WITH THIS COMPANY.Dr. Kent and Janet Clayton

All the people at Duncan Moving & Storage were wonderful to work with. I had been pretty stressed out, because I was moving after having sold our house of 36 years, after my husband died. From Duncan to Comox. They made it stress-free. John, the head mover was, so calm and friendly, and a master of packing a storage unit! They made me feel totally comfortable. And their price was very reasonable. I would recommend this company to everyone. Small-town friendly service, extremely professional.