Infiniti Saskatoon

Told by the manager at Infiniti Regina that they would consider better service if I bought the car through them. Spare yourself and just go to Saskatoon Infiniti. Service there treats everyone as a valued customer and great to work with.

We purchased our new vehicle through sales consultant Kaid Kralkay. He was the key reason we purchased here. He was pleasant, very well informed on all types of vehicles, and worked very hard for us. He also knew when to step back and allow us time. He personally saw to the add-ons and always followed up any questions we had. We strongly recommend him.

My husband and 1 year old baby were waiting for our car to be fixed on a recall. The guys at Nissan side said we could wait at the Infiniti side. Those sellers were visibly bothered by the presence of a baby in the room. Awful, terrible experience.

I had the most wonderful experience purchasing my new vehicle from Infinity Saskatoon. I was helped by the most amazing salesperson Lindsay Keys. She was just amazing even though she was dealing with multiple clients at the same time. She really knew the vehicles that she was showing me, but more importantly she had a good sense (perfect sense I should say) of what I was looking for as a client and even before we got together to test drive a few cars she already had excellent suggestions about car options that I have never even considered! And I ended up purchasing a vehicle that was not even on my radar thanks to Lindsay's excellent suggestion. Furthermore, I was offered more than a fair value for my trade-in, far higher than 2 other dealers that have previously evaluated it. Throughout the process I was treated with courtesy and efficiency, so from signing the documents on Saturday night, my car was ready for pick up on Monday evening. I don't think it has ever taken this little time to buy a new car, not to mention the great experience I had buying it.

We originally planned to go with a different make of car however, after working with Sean Kirk we realized why we stick with infinity. Sean our salesman went above and beyond to respect our social distancing requests. He was very accommodating with all our requests and went far beyond our wishes. He drove our car to Prince Albert from Saskatoon and wore his mask the whole time, wore plastic gloves and sterilized the car with the windows down before we took ownership. We know he wore the mask because we seen him in town test driving our trade in with his mask on the whole time! Talk about trust!Sean worked after hours to bring our car to us with no complaints knowing that we hadn’t even test driven it yet and could have refused the car the whole time. He had everything prepared after our test drive for us to take ownership. When buying a car we always feel pressure to purchase and with Sean he pointed out the positives and respected all our requests and made us feel comfortable in his presence which in return ensured we are a returning customer. Infinity you are very lucky to have Sean on your team as he is a valuable employee who will keep your customers happy and returning time and again.Thanks for the experience,Greg and Kristen

Kaid Kralkay from Infiniti replied to my email inquiry very promptly and attended to my vehicular needs better than any other salesman I've worked with. I met with him and he was truly interested in my needs from a vehicle and was informative, calm and most importantly not pushy and hurrying me into a vehicle sale that wasn't right for me. After many hours with me and many questions and concerns answered I decided on leasing a 2021 QX50 and it is the perfect vehicle for me, I love it! Kaid Kralkay was there for me throughout the whole process of leasing and until the end when the keys were in my hands and I was driving away. I highly recommend working with Kaid Kralkay and all the positives he has to offer as an Infiniti sales and lease consultant.

Aiden from parts department was incredibly knowledgeable and helpful each time I called in with questions today. He was very accommodating and friendly. I appreciate how he handled customer service for me and I will be telling others about him at Infiniti. Thanks again! (Edit to correct this gentleman's name in which I had completely botched in the first revision of my review)

I recently upgraded my Pathfinder to a used QX80 at Saskatoon Infinity / Oakwood Nissan. I try hard to look after my vehicles, so I am particular about details when I am purchasing my next vehicle. Kaid Kralkay was my sales person, and he did a fantastic job patiently assisting me to work with the pre-purchase and after purchase details. Kaid followed through on every item and detail that he committed to address, even putting in some of his own elbow grease along the way to make sure everything was looked after. When my battery unexpectedly failed in my garage shortly after purchase and I could not boost my vehicle, Kaid personally and very quickly delivered a new OEM battery to my home and even assisted me to replace the battery. In doing so, Kaid really made a huge difference and kept me on schedule. If details are important to you and you need someone to count on to see them through, go see Kaid and give him an opportunity to help you out. The entire sales management team, business office, and service department all did a fantastic job to ensure the sales process was properly handled. All in, a very very good purchase experience.

I bought a used car from here. Kaid was an absolute pleasure to deal with. My family was looking for a used van and they had one. Kaid took the time to explain what he knew about the car. He was very transparent. He admitted not knowing everything about the car as it wasn't part of their brand. But he did find out and let us know most of the features of the car. He also explained in detail the carfax report. He answered all of our questions and concerns patiently. We financed the car and worked with Taher. He was also a pleasure to deal with. He also took his time and answered all of our questions. Through him we got the absolute best financing deal. All in all we had a great experience here!

Kaid did an exceptional job with our purchase.He knew the product, followed up with us and eager to make sure we are happy - great guy too!