Fountain Tire (Corporate Office)

I've bought brand new tires are at the price of $2,200And I've had a vibrationI took the Jeep into have rebalanceCharge me $35 per tire not Happening

Worst experience I have ever encountered. A few managers that don't know have a clue about how to do their jobs or how to even manage anyone, and lazy. Behave as though they are in high-school cliques. If I had the option they would get no stars from me at all. Extremely high turn over rate.

I had a tire fix on my trailer back in January the tire tech jacked the trailer up in the wrong location and the trailer fell off the jack damaging the suspension after a week of going back and forth the had the trailer repair and they agreed to pay me for my time and trailer rental it is now May and no one will call me back and if they do they say we do not accept the charges and don't want to talk about it. I have been very patient with them but from the beginning they have been trying to get out of all responsibility. It was good that they paid for the repairs but that was the cheap part. I am out $3500.00 on trailer rental cost and 15 hours of time between transferring the load off the trailer they damaged to the rental trailer, picking up and dropping off the rental trailer and picking up and dropping off my trailer for repairs from the damage they did. These are costs related to there mistakes and they are responsible for them and I have been trying to get this resolved for months and have been insulted by them offering me $600.00. They agreed to pay for my related expenses and they will not.

I would like to express my shock on how I was treated at your Cold Lake AB branch! I'm appalled and disappointed in the unprofessional and bullying type behavior I have recieved just for writing a review based on facts! I was called the next morning by the owner just to get scolded on the phone for writing the truth! I was told when I wanted warranty work done for the faulty part that was put into the vehicle that I would have to wait approx 3 weeks to get it done ...which will cost me my job because I have no way to go to work.I'm wondering if this is how all indeginous Canadian customers are treated? Very very angry customer

Do not service at fountain tire. I brought my truck in for a simple brake service $500 and it costed me almost $20,000 in repairs. The did a transfer case replacement and the transmission fluid poured out from the seal burning out my transmission. I paid for a transmission replacement as well and guess what ~~~ they did it again. The transmission fluid poured out from in-between the transfer case and the transmission and the newly installed transmission was toast within 40 km. Do not service at fountain tire

fountain tire has brutal service. had brand new rims and tires installed on a brand new toyota 4runner. Truck never sees gravel roads, before long tires began cupping and truck shaking horribly at 90km/hr. took the vehicle in several times over the course of about a month to investigate the problem. tire rotation is all they said i needed but it never fixed the problem. Had to go to Kal tire for a second oppinion, they realised the issue in 5 minutes because they actually jacked the front end of the car up rather then just put it on a hoist. rather then check the alignment they just let it go. now im on the hook for over 2000 in repairs because of their neglegence. when confronted i was offered 40 dollars for my used tires that i paid close to 2000 for, and they were NOT willing to do anything about the damaged front end.Calvin at the Red Deer edgar industrial branch is a real winner. my father in law polishes every large tractor trailer and wheels in the Red Deer area, good thing he has good relationships with these trucking companies so he can spread the word. Will never step foot in a fountain tire again.

Not impressed at all, was expecting a call back first week in January it never came. Fountain tire did everything backwards plus I got stuck with a 3w00dollar bill and some of the work was not authorized

Absolutely the most frustrating after hours call out process on earth. You have to answer 50 questions before the operator even lets you know if and when and service truck can take care of the repair. She should have asked me for my SIN # while she was at it! Here’s a solution F-tire to this cumbersome service:1 - use an after hours service that actually knows where Alberta is on a map2- find out BASIC info THEN give an ETA on the service time3 - if the customer finds the ETA on the service truck/tire selection etc acceptable then get more info and complete the transaction.

I had four near new tires installed on my wife's car a few months ago, The right rear tire had a slow leak, it was taken back to the shop, the tire was repaired but it continued to have a slow leak, it was taken in again for repair, came back but it still had a slow leak, was returned again to Fountain tire where it was repaired yet again, came back now without the leak but had not been balanced so the car had a bad vibration at speed. The car was returned yet again to the shop where my wife was told that the tires were all out of balance, she had the tires balanced again, apparently two of them were out of balance. The car came back now with much vibration ant the steering wheel shook back and forth, my wife would not drive the car. I took the car to another shop where they found the tires had been rotated improperly and the front axle had one of the new tires and one of the older worn tires installed, the overall diameter of the two front tires was not equal hence the steering wheel shaking back and forth, one of the newly balanced wheels was in fact way out of balance. Again as always there had been a charge for this work.IS THIS THE LEVEL OF SERVICE WE WOULD LIKE TO SEE FROM A COMPANY THAT PROFESSES TO CARE AND CLAIMES TO LIVE UP TO A HIGHER LEVEL IN TERMS OF SERVICE????

My son worked at fountain tire he is only 16 years old and gets fired for being sick lol what a joke company