TK Elevator Calgary

Have left the escalators at heritage broken for months now. And whenever it does get fixed guarantee they’ll break within the day.

They do a great job. Very helpful. We have older elevators. And can be more difficult to get parts. But they always get the job done

The apartment I live in has an elevator. It has been out of service for 2 months and T.K.E have only been here twice to fix it and nothing has happened. I read their service thing and it is a joke. No company should take this long to repair an elevator. Sure is not good for their reputation.

The elevator mechanics are usually really good with dealing with emergencies like entrapments.Anything involving higher level staff, repairs, or upgrades and you are basically told nothing; when they encounter a problem on there end they stop responding to you.You are a hostage to them, and they DNGAF because you have no other options.

The most aggressive drivers on the road just about ran me off the road when he sped up so I couldn’t get infront of him when I had made sure there was tons of room. Then proceeded to tailgate and fly past me and cut me off and brake check me as soon as there was an open space

Left our building with 1 elevator for six weeks, ordered the wrong parts then stopped replying to the condo management company completely according to building memos. Calling TK elevator incompetent would be a compliment.I’m shocked they drive around in branded vehicles, I would not want to brag about being even remotely associated with this garbage fire of a company.

How about your technicians not speed through neighbourhoods? Develop some safety standards for your employees.

I really question the ethics and transparency of this company.Sometimes the elevators operate even worse after they leave on a service call. They'll be on-site fixing it"

We had one elevator in our building redone and they're currently working on redoing the second one. Within the first week of completion of the first elevator, the lip of the floor peeled up and everyone's feet were catching on it. Thyssenkrupp's repair" for this was duct tape (the pretty red stuff in the photo). The numbers have also started peeling off and they've just slapped them back on haphazardly with some glue. The repair people also left for a week with an alarm beeping every two minutes. We're still down to one elevator (it's been ongoing since the spring) and the elevator we do have (the one that was "redone" already) has been broken down thrice since it's instalment. It breaks down one a month

We are constantly waiting for parts for repairs to our elevator. In this day and age with UPS and FedEx parts should be arriving overnight. Our building is an age restrictive building and the seniors desperately depend on the elevator. We are left stranded , this is the second tome in less than a month, for up to 4 days, and this time who knows for how long? Definitely not a responsible company, I can understand their overall poor rating