Chef's Edge

The I want everything store. Great customer service. Fabulous selection. Some things are a bit pricey but of course excellent quality.

I purchased an expensive manual coffee grinder from this store. When I came to the store to return the item, two grumpy sales assistants said that as the item was used they could not return it and they pointed to the narrative on the sales receipt which said that items cannot be returned if used.However, in front of the cashier window, was prominently displayed the terms and conditions for return items within 14 days with a receipt. And no mention was made that if the item was used, a refund would be denied.When I pointed this out, the rep. realizing the mistake, hastily removed the notice from the window before I had a change to take a picture of it with my iphone as evidence".She stated that what the sales receipt says is what counts and failed to acknowledge that posting a misleading terms and conditions notice where customer would first see it

Bought a sink drain strainer for the ridiculous price of 19$ figuring you get what you pay for. It was absolute junk however and I no longer had the receipt but tried for a store credit. I had the transaction on my online banking which I showed them. They said it had been too long for a refund (3 weeks) and in the tone of voice was pound sand". Well

I love shopping at Chef's Edge.The staff there are knowledgeable, and they always show me products that I wasn't aware of that simply make life easier in the kitchen. A pleasant environment, quality items and friendly staff. I recommend Chef's Edge be it for food preparation for yourself or your pets!!

We’ve been shopping at Chefs edge for years, primarily for le Creuset cookware. In the last year or so we’ve noticed that the staff working is very unfriendly. I feel like they’re very judgmental of their customers and I felt like the last time we were in there they treated us as if we were stupid. I don’t think I will continue to shop with them, I have found lake house to be a better option, with better customer service. It’s a shame, because I love supporting small businesses, but when there’s no good customer service… there’s no reason to go back.

The owner and employees here are the absolute best! So knowledgeable and beyond helpful! I highly recommend them and will be shopping here from now on!

After assuring the gift giver of their extremely generous return policy they wouldn't accept a return because they stopped accepting Christmas returns three days ago.Looks like a cute store, would have certainly spent quite a bit of money there. Luckily for me there are thousands of other places to buy kitchen wares.

This place has beautiful stuff, it's so unfortunate that the customer service is so toxic.I went in yesterday to buy a gift for my husband. Upon entering the store I was greeted by a woman who said hello. Normal, right? A man entered right after me, and she said are you with the man holding the door behind you?" I said no

things were a tad pricey but i imagine everything in there will last a decade at least. staff was pretty friendly! i bought a knife and a some induction pans