Simply Cremations & Funeral Services

I contacted Simply Cremations weeks before needed to discuss options. When needed last week, the service was first-rate all the way though. Staff were polite and courteous and costs exactly as listed. Polite, fair and reasonably priced. Thanks to all.

We just had a cremation done here. They were prompt, courteous, businesslike and did everything expected. While they did not give us an emotinally supportive funeral-home experience, we neither paid the fees for that nor expected it. They explained the entire process and were great to deal with.

Exactly what I needed. I am from out of town and my father passed away. I was able to handle everything over email and they were able to mail the documents and ashes right to myself in Ontario. This process was so simple and easy. This company really understands that sometimes in easing the process from being difficult and long, to efficient and fast allows families to move on and grieve in their own way. Thank you Simply Cremations!

After reading the previous 2 reviews I can whole-heartily tell you that we too experienced the same pain and humility due to this business that should not be allowed to continue operate.When my brothers wife and I showed up for an appointment, we were both shocked to learn that they had already had my brother at their location before any documentation was even signed. This was of course after the fact that we did not even receive a simple condolence for our loss. Like a previous review states, we were taken into a small office and whisked through the documentation. My brother's wish was to be cremated in his New York Rangers Jersey. I picked up the Jersey and was on route to deliver it to Simply Cremations. I gave a courtesy call to notify them that I may be a few minutes past 5pm, their closing time, and I was told that I would have to come tomorrow because they leave at 5pm.I returned again the next day to deliver the jersey and asked to clarify when the cremation would take place and was told on Tuesday due to the Victoria day long weekend. Well that day is today and I have just learned that my brother has already been cremated over the weekend without our consent or knowledge.This whole experience is like something out of a bad dream or nightmare. I have never experienced such reckless disregard for humanity in my days walking this earth. It is absolutely sinful that my only brother or any other human being should be treated in this manner. I sincerely pray for this business and it's employees that they change their ways of conducting business so that no other grieving family ever has to endure this kind of mental anguish and humility during their times of great loss. Shame on you Simply Cremations for the errors of your ways and not previously changing the ways you conduct business based on real people's reviews.I apologize to you my brother for the way you have been treated after your passing and I pray that you are finally resting in peace.

Tom was very professional and humble. He made the experience genuine. Everything was a straight line, with no surprises. Make sure you take advantage of their document service. Worth every dollar.

Simply Cremations was really nice to deal with. I specifically dealt with Wayne, and he was extremely kind and calming. I felt like everyone was really professional, explained things well, didn't try to upsell me or push me into anything... they were also really easy to get a hold of when I had questions (I spoke with multiple people), and I felt like they did a really honest and caring job. I would recommend them to anyone.Their offices are also really nice and peaceful inside.Thank you to Wayne and team for their care during a difficult time.

While unfortunate that we required the services of Simply Cremations, my family was treated with the utmost respect, kindness and sensitivity in an emotional and tragic time. Tom was knowledgeable, kind and patient in answering our numerous questions in making the final arrangements for our loved one. I truly appreciate the efforts made by all at Simply Cremations to make this difficult experience as easy as possible on a grieving family. Thank you.

After reading the negative reviews, I am quite shocked. Our experience was nothing less than positive during the difficult time during of our mothers passing. They were very accommodating and kind. Operating a service such as this must be incredibly difficult - to be surrounded by death constantly. It was affordable and they accommodated our request for a service outside of their regular hours.

I just wanted you to know that I did not find this experience at all professional. As one who is in the nursing profession we should have been greeted, discussed our feelings a bit and treated with empathy and caring. I found we were herded into a small office and it was all business. As a nurse I would have extended my condolences, talked a bit about the situation and spent some time with my clients and at least acted like I cared. Then when we went back to pick up my deceased son, his remains and those of others were behind the counter in mail slots. How horrible! To have someone's remains treated like mail. And to just have him plopped on the counter. I would have thought and suggest to you that you put the ashes in another room and train your staff to take the clients in the room where the services are and sit them down and give your condolences and then get the ashes from the other room and bring them in with respect and empathy. I have never been so shocked as to the lack of respect, empathy and caring. These ashes are all we have left of our deceased and need to be treated with respect. Please choose your staff carefully and make sure they are caring, empathetic and respectful of the families and deceased.

Used Simply Cremations for my mother. Tom was very professional and efficient. Very helpful with any questions we had and delivered the service exactly as expected. I recommend them highly