West End Paint & Hardware

Handy place, small but has a lot packed into a tight space. Well organized. Also a great place to get keys cut, they were able to cut keys that Home Depot did not have.

I was in buying a few pieces and when there, the staff member, mid my conversation with them, interrupted me to deal with a courier. Those situations arise, but he just ignored me. Then when showing the man an image of the items I required, he scrolled through the phone which I thought was unprofessional and he saw a picture of my fiancée and starting asking questions about her, where we are from. Nothing malicious, he was helpful, but asked alot of inappropriate questions.One of the items I did not have any use for and went to return it later that day. He asked me to swear on my fiancées life that it was never used and if I was religious. The most bizare encounter I have had with someone in a long time.Its disappointing, it seems like a useful shop, but he was unprofessional.

I don't go to this kinda store very often but it seems the staff isn't very friendly at all whenever I went. Simply saying thank you after a customer purchased the items isn't that hard. But I guess it's not easy for them to say it.

What a gem! Amazing selection for such a small neighbourhood shop. So glad to not have to run out to HomeDepot or Canadian Tire for every little thing.

Great little hardware store! One of the few gems left in the West End. The staff are always so friendly and helpful and they can give you help with whichever project you need help with.They also cut keys!! So get some backup keys when you go there. Great place! I actually feel lucky to have such a store in my neighborhood.

So grateful to have this little gem in our neighborhood. Usually have everything you need and you can get there by foot! They also provide good advice on DIY projects. I personally like the owner's dry sense of humor and practical approach.Was able to repair a moldy and crumbling countertop under my kitchen sink with new caulking and some paint. No trips to a big box store required! Thanks West End Paint and Hardware!

My Aunt needed a locksmith on short notice. I called Bruce (Owner & locksmith). I coordinated with him via phone & text; he responded quickly. I explained to him that my aunt is a senior and non-technical. To make a long story short, my Aunt was impressed with Bruce’s patience, professionalism, manners, excellent communication skills, and ability to quickly troubleshoot & resolve the problem.

From keys cut to paint supplies and more, the West End Paint & Hardware is my go to spot!Thank you for always having what I need and your wonderful service!

Great selection, cool little store but very inconsistent and reluctant/resentful customer service. So bizarre to see a small business so impolite and reluctant to help people. Have been a few times and I wanted to support them but not at the cost of being treated poorly. Won’t be back.