Co-operators - Kilpatrick Insurance & Investment Solutions Inc

Great experience with Sanmeet. Very polite and humble.Received service regarding my car insurance and it was a smooth and quick process.Well done!Would definitely recommend.

Mr. Ali is a very professional, patient, and punctual person. I highly recommend him.

Devan Christodoulou is the most resourceful and kind manager I have known. He helped me through receiving a refund for the wrong insurance charges that were a result of my own mistake, while I am not even his client at the moment. thanks a lot Devan.--Hoda Rashidi just got a great quote for our condo insurance. this is going to save us a few hundred dollars every year. thanks a lot.

I recently renewed my ICBC auto insurance at the Co-Operators Cameron branch. My request was handled by Fariba and Hoda. They were both dedicated, knowledgeable, experienced and patient.There was certain complication to my auto policy due to my out of province driver's license. I bought the car when I still had my out of province DL. Later I converted my DL to a BC license when I settled down in a permanent address; however the auto policy stayed with the out of prince DL. As a result, no agent was able to locate my DL and connect to my auto policy. Prior to the renewal, two other ICBC agencies couldn't identify the mismatch between the auto policy and my DL. One turned me away, while the other only updated my registered address.Hoda and Fariba were on three different calls to ICBC , and drilled down the details of the issue, and found the solution to my case. In separate venues, they were on the phone with the ICBC agents for a total of ~50 minutes, and searched for answers to every possible scenario that we could encounter for the renewal. ICBC agreed to waive all the fees associated to the complication of the renewal.Fariba also discussed with ICBC about the secondary driver - my spouse - who resides out of province, and educated me of the ICBC policy and coverage in different scenarios. In so doing, I was able to make the well-informed decision.I really enjoyed the dealing with Hoda and Fariba, and the Co-Operators office in Cameron, Burnaby. This wasn't the first time that I worked with the Co-Operators broker(s), but definitely the most enjoyable transaction that I have had.Highly recommended!!

I want to thank Ali for making it so easy to renew or modify my car insurance. All work is done via e-mail or by phone. He takes his time to fully explain all the insurance aspects and make sure you understand all your options.

I’ve dealt with many insurance companies and agents before. Fariba Masoumi is the one I’d go to every time. Fariba is professional, knowledgeable, caring and very patient to make sure you know ins and out of different options available. She was super great on the phone and even better service in person. Very positive experience. Thanks!

Ali Fard is an excellent broker, I often go to him for his warm personality and incredible customer service skills. If he doesnt get a hefty Christmas bonus this year I will change my rating to 1 star.

Co-operators company provides the best service to its customers. I received professional help from Mr.Ali Fard for home insurance, car insurance and life insurance. he is undoubtedly one of the most professional people in his job.he is knowledgeable, caring and very patient to make sure you know everything you need and explains all different options available.he gave me so many useful advice .I am really grateful for his guidance. The company has a great team of experts, highly recommend them.

I had the pleasure of working with Ali Fard as my insurance broker