World Gym Neufchâtel

The gym offered us a special student discount for the summer, it would be from 1 July - 31 -August for the price of $50. We had a legally binding contract signed and they called us a week later saying we have to sign a different contract and it would be $86 instead. Even though we had a contract they said we must sign the other one and pay $36 more. The gym might be big and there is a lot of equipment but this is completely out of line.

Excellent gym, but watch out for the rush hour, too many people

They wouldn’t confirm wether they could credit for a shoulder surgery recovery I have in a month, so I couldn’t go with a full year subscription. Wouldn’t let me in for a try and wanted to charge me a full 17$ for the session.Don’t know about the quality of their equipment, but definitely not worth a lot for a first contact.Wouldn’t recommend.

I absolutely love going to this gym. It is exceptionally well-equipped, offering a wide variety of top-notch exercise machines and equipment. The recent renovation has given the gym a fresh and appealing look, making it even more inviting. It's a great place to work out and achieve your fitness goals.

advertised have punching bag, there's even a big logo BOXE" in the center. To punching bag there. waste of time"

This gym is overcrowded, the machines are always broken, the floors are broken and have danger tape all over them. If you put your weight on the floor it rolls away from you. They never actually poured cement for the floor, just a carpet over rocks which you can see with the holes in the carpet.You wait in line for equipment any day of the week from 13h til 2100.I'm not sure if its a gym or if its a place people go to hook up. I'm surprised I haven't found any used condoms on the floor to be honest.They oversell memberships and let you bring friends for free. Its a zoo.

When I tried to cancel my membership they told me noone who works at at the gym is capable of cancelling a membership, I'd have to fill out a request and they'd call me to cancel, so I did. I got tired of waiting after a week so I figured I'd try to call them and was told there was noone there who could help me and to keep waiting for them to call. The next day I went to the gym and wasn't let in because my membership had been cancelled, without them ever calling. I was only 2 weeks into the billing cycle which I'd already paid for.If you pay a month in advance, you should get your month, with the cancellation taking effect afterwards. That is always how paying per month works. Front desk staff never know how anything works, so don't bother asking them to explain/help with these things.EDIT: It has been 4 months since they replied a member of our team will contact you shortly" to this review and I still have not been contacted. I am not surprised

Wide and good compare to the one of Beauport, Sauna and swimming pool working well.There're a lot of chances of not having access to the steam bath as you will be told it's out of service when it was working some few minutes before.Though recommended than going to World Gym of Beauport

Crowded even late at night, smelled bad everywhere, old equipment.

This is by far the worst gym I have ever attended. Please find below details of why you should be cautious about joining World Gym.Reason 1: Customer Service is awful. Cancelling is a mess and it will cost you.I joined this gym largely because I needed a gym in that area that had a subscription with cancellation possibilities as I knew I was moving out of province soon. Thus I purchased their flexible" option which is already more expensive to account for the cancellation possibility. At the time of purchase I was told I had to cancel the membership 30 days in advance of the time when I no longer needed the membership. Thus