GameStop

I was in today and what a great experience I enjoyed talking to the stores employees about various games and they helped me complete a trade in a made me aware of promotions to get the best value for my money. 5 stars for sure for the great service and friendliness of the staff working today can't wait to go back.

Do not shop here. They consistently hire rude and incosiderate staff. You can't ask them anything without recieving a scoff and some attitude. There is a nice employee from time to time but the consistent staff that I have seen there over the past 10+ years are terrible. The managment at this location needs significant restructuring. I understand the annoyance around being asked the same question multiple times a day or week. But thats what customer service is.

There's a man there, likely in his 40's? Hard to tell over the phone. Pure scumbag. I had an item on hold to be shipped to another location due to limited stock, was promised to me by another associate there (who was great). This guy tells me he's placed one on hold for me at another location closer to me so he can sell it at his location. I call my location and confirmed they do not have it in stock. Now there are none left in all of Ontario, and it looks like I won't be getting one =_=. I hope this guy has a really bad day.

I came to the Midnight release of Pokemon Scarlet and Violet and received the wrong copy.That said, I have been coming to this store for awhile and do not want to cost them patronage for an honest mistake. It wasnt even the clerk's fault that night, whomever took my order input the wrong version, and I could have had the sense to check my bag before leaving. I'd like to apologize if I was rude with any of them.The staff is always friendly, and the manager is a particularly alacritous and warm fellow. He clearly is passionate about the products the business sells. He goes out of his way to set up pokemon-related events for his customers where many other stores wouldn't be bothered with the logistics.On that note, shout out to his staff for working said midnight release. I know how rough it is working in retail, and the team was under no legal obligation to come in for the release. They did this out of their love of the game and the hobby. The very clerk I picked up my copy from last night was working this morning. That's dedication.Trust me when I say that this is one of the better stores for customer service and treatment, and that they will try the best within the constraints of corporate policy to resolve any issues they can for you.

Picked up a pre ordered game. Happy about that. The manager is by far the best staff member. Helpful and positive. The girls are nice, although a bit aggressive when walking into the store regarding sanitizing hands. Customer service should still be practiced. Also, noticed they seem to pick and choose who is required to sanitize before entering. All in all a good store with good staff

The store is sadly renamed to Gamestop" now. The store is quite small but easy to navigate. Sometimes it's hard to find items you're looking for because they'll be spread out everywhere. Dungeons and Dragons merchandise can often be found to the right side of the store near the ninendo switch items

Hard to find how to get into the front entrance. The girl at the takeout window told me l couldn't be in the drive thru lane but l wanted to ask how to get in to dine in. I found out but had to cross the drive thru exit to get in because that's where they had to turn right to get to the mall parking lot exit. For dine in the burgers and fries were barely warm.

The only GameStop around that had the new OPC Hockey card large sized box… and with my Edge card, was worth the money.. BTW: It was the St Catharines, Pen Center Store

This is a our local GameStop and our favourite! Good selection of games, merch, and a very friendly team. Special shoutout to Brad for always being so patient and personable. Brad always informs us on the best deals and makes some great reccomendations on upcoming games. Great place to shop if you're a gamer or shopping for one.

I have always had positive experiences with this location. Staff have always been friendly and helpful regardless of who I have dealt with. We were doing a pre-order as well as picking up an online order in store, and both were seemless experiences.