Bamboo Design & Architecture

We recently purchased Cali flooring LVP from Bamboo design after a lot of research. Comparing across the board with 7 companies involved they were the most considerate, helpful and well informed people we had dealings with. They researched with photos we sent and managed to come up with a perfect match. Their attention to detail and the help we got on installation was fantastic. Constant contact, regarding shipment and help at hand simply says it all. Patricia was incredible we thank you.We highly recommend Bamboo design for anyone needing experts to help then through their jobs.

Products are from China but they sell it as a « Californian » floor. Really bad service, you can’t return less than 5 boxes. They charge you 25% on top of it for returns.When we received the delivery, the worker drop the pallet to the ground, breaking a lot of the boxes. They never did anything for that.It’s not a distributor that works well with contractors. Do not spend your money there.Be careful with all the reviews, it’s the owners family and friends that made those comments.

Avoir acheté + de 3000$ de plancher chez bamboo design, on a eu des boîtes brisées.. plein de morceaux couper et quand on appelle on se fait dire c’est normal c’est pas grave. La directrice elle meme ne veut pas nous dédommager. A 250$ la boîte je suis désolé mais c’est inacceptable. Vraiment si vous pouvez acheter ailleurs. Pire service.

Our carpenter said it is the best flooring he has ever worked with.

I was immediately impressed by the speed with which Patricia at Bamboo Design answered my online query about their flooring. Over the phone (I’m in BC) she helped me select samples and dispatched them immediately. We had several email exchanges as well as telephone conversations during the ensuing weeks and, while I ultimately will likely decide to use a local vendor for my floors, I can’t stress enough how impressed I am with the customer service I received from Bamboo Design. As a former customer services manager for General Motors, I know excellent customer service when I receive it and, If I lived in PQ, I’d be ordering my floors from Bamboo Design, without question.

Very good service. I would definitely recommend.

J'ai été bien conseillée et bien prise en charge lorsqu'il fallait compléter notre plancher initialement en bambou. Trois personnes différentes m'ont aidée à diverses étapes, que ce soit pour choisir le type de planche, le nez de palier assorti et les précautions pour la pose. Le résultat est magnifique et hors du commun selon moi. Les trois personnes rencontrées étaient professionnelles et courtoises.

J'ai toujours un excellent service à cet endroit.Mme Lefrançois est vraiment attentive à nos besoins et sais comment nous mettre en confiance avec ses produits de bamboo.Je recommande fortement cette compagnie.Luc Théberge (Les décors de Shéhérazade)

Really liked their delivery team from Eclipse Demenagement, and products.

EXCELLENT, RELIABLE CUSTOMER SERVICE!