Face Forward Oral & Maxillofacial Surgery - Dr. Lee Darichuk

I was referred to this clinic. Took over a month to get in for an appointment and then was there for less than 5 minutes in the room. The nurse/aid was nice and the Doctor didn't make me feel good about the idea of him doing oral surgery in my mouth. And I am in general pretty understanding that this is this person's job and they has got the Dr in front of their name so I'm assuming educated. We then discussed their plan, used the x rays from my dentist and was charged $150 and now they quoted over $2000 ($500 just for the room and another $500 for the anaesthesia). They are a complete rip off. In an hour, I found 3 different dental clinics with good reviews at half the price.

This review is my experience with Dr. Darichuk's practice. I had a horizontally impacted wisdom tooth with a cyst formed behind the wisdom tooth. My previous surgeon withheld this wisdom tooth as he was afraid of breaking my jaw. That was in 1974. Dentistry has progressed in leaps and bounds since then and Dr. Darichuk didn't blink an eye on seeing the x-ray. I was blown away. I also had an upper 6 molar that had perio problems, so it also had to be extracted. Luck me...double whammy. The staff were incredibly professional and friendly. I was in and out in an hour and a half with instructions for my driver and me. I'm 71 years old, so I expected this to be a long recovery. It's three weeks today and I'm 75%. The hardest part is the liquid diet for 10-11 days. My God that is tough. I had one rough period, but the clinic staff and Dr. Darichuk responded beautifully. I highly recommend this practice for the whole experience. Thank you

Had all 4 of my wisdom teeth pulled just 3 days ago and so far it has gone wonderfully! The most stressful part is the days leading to the surgery where you aren't completely sure what to expect, but the surgery itself couldn't have gone any smoother. I remember waiting to see if I could notice the anesthesia kicking in but next thing I know I just woke up from what felt like a great nap. All the staff were great in making sure I was okay before during and after the surgery and I can't recommend these guys enough! They also submit any insurance/benefits claims for you so you don't need to worry about it during your recovery which is great.

I implore you to review your insurance coverage in advance and confirm the (policy-specific maximum allowable) coverage in relation to the Alberta fee guidelines. This health care provider is EXTREMELY overpriced and certainly not aligned with the quality and provision of service one would expect at such an exaggerated cost; rapacious and unscrupulous come to mind.To give proper context to this experience, my eldest son just had his wisdom teeth removed by Dr. Darichuk. We were referred to his clinic by our family dentist at the Airdrie Dental Studio, who, from our perspective share equal culpability. Although I can neither confirm nor deny this, it stands to reason (given the lack of oversight in this private industry) that they would recognize a referral commission. Regardless, they would certainly have sufficient insight as to the services and subjective costs of their peers’ clinics to whom they are referring their trusting patients.Of note and additional relevance for any current or potential patients, we will be discontinuing our patronage of Airdrie Dental Studio; their excessive pricing structure largely mirrors that of Face Forward.When I inquired as to the details of specific line items on both the statement and explanation of benefits, I was given a vague response. They could not (or chose not to) provide clarity and transparency regarding certain “procedural” charges, particularly the “facility” fees.As other reviewers have mentioned, there is also a $150 consultation fee. This “consultation” was a ten minute overview of the pending procedure. There was an accompanying PowerPoint presentation, but Dr. Darichuk, who expressed very little interest in being present, rushed through the slides, barely scratching the surface of the content therein. Following its conclusion, Dr. Darihuck was deflective of the questions that we did have, referring us instead to his assistant. While she was more than capable of responding, his responses were impersonal. Protocol may well be that the assistant replies to certain questions, but (particularly at a $150 sitting fee), I found it off-putting that he couldn’t take the extra couple of minutes to answer these simple inquiries in real time, rather than deferring. Furthermore, the content covered in this “consultation” could have been delivered exclusively with equal, if not greater effectiveness via written presentation (which was provided at the end of this very brief verbal overview).The aforementioned dental assistant/oral hygienist (apologies if this improperly reflects the role) who prefaced and closed the consultation was lovely, engaging and very informative, as was the front desk receptionist, seated far left, furthest from the main entry (and one of three), who processed my son’s initial intake on the day of consultation.Danielle, another dental assistant/oral hygienist, who provided post-surgical support and guidance was also very kind, courteous and thorough.Unfortunately, the same credit and acknowledgment can’t be given to the other members of reception or Dr. Darichuk himself, none of whom were friendly. They did not conduct themselves in a manner that reflected genuine investment in their patients (customers). They were, in a word, pretentious.The fact that I did not exercise due diligence in seeking comparable service providers falls squarely on my shoulders. Having gone through the same procedure myself a few years ago, albeit with a different health care professional, I (falsely and naively) assumed a degree of consistency and quality. That onus is mine, and mine alone.Ultimately, the procedure was successful and my son is now recovering. That said, I felt compelled to write this review in an effort to caution other patients from making an uninformed decision. I would not, in any capacity, recommend Dr. Darichuk’s office for oral treatment of any kind, save for the few members of his team who exemplified professionalism, candor and courtesy. Put simply, seek alternative health care providers.

Don’t be late to this place on surgery day! It goes without saying but this morning I was pretty late due to an injury. They still made time to complete my wisdom teeth removal. I’m extremely grateful and the staff were very understanding. The surgery went super smoothly and the staff made me feel comfortable. Thank you!

My wife had a tricky wisdom teeth very close to the nerve that she took out at this clicker. They were very nice to her and her face didn’t get swollen at all.They were quite expensive but definitely worth it.

Just got four of my wisdom teeth out today with Dr. Lee. As a fair person myself I want to write some fair review for this place. Front desk was very nice and friendly, sometimes they are just busy so those keyboard warriors can shut up. And yes the consultation was short and costed $150, but you are doing an oral surgery or something you should expect this type of expense. Another thing about this place is, yeah it’s expensive, my total expense is $3260+$150, and yes you can find somewhere else for cheaper price, but I think Dr. Lee did a great job(although he seemed in a rush and he spoke so little, since it’s a physical job and he was probably tired so understandable), seamless and painless work, didn’t feel anything at all, i think his performance and professionalism worthy this much. A better surgeon will make the aftermath a lot more easier. Overall wonderful place, nothing to complain, it’s just expensive, other than that, great!

Both my son and daughter had wisdom teeth removed by Dr Darichuk. My daughter also had supernumerary tooth removed as well.We had pleasant experience for all three encounters.The doctor and his staff were great!Thanks so much for your expertise and care!We love you!