Oakville Eye Associates Inc

While my experience with Dr Bindlish was good, everything else was completely unacceptable. They told me to wait in my vehicle, which I did, and they didn't come for me after 30 minutes. I went up to the door, knocked, and they didn't even notice I was there. So I went back to my car, waited another 10 minutes and went back. When I knocked this time... the most disrespectful woman I have ever met opened the door and said did you wait in your vehicle?" I said yes. She said "did you knock before and I didn't see you?" I said a bit more firmly "yes." Then she retorted

If I call multiple times with no answer and then leave a message as directed to do so, I expect that message to be followed up on. I had to call six times to cancel my appointment because every time I called during business hours it went unanswered. After leaving a message and waiting a couple more days, I still heard nothing back so I called AGAIN and finally got an answer and my appointment canceled. But this is a business and no one should have to chase any professional business for days like this.Dr. Saif is wonderful, but his staff is anything but - I have yet to have a positive experience. The last time I went, the receptionist was not only blatantly rude, she also didn't even actually check me in properly causing me to wait almost 2 hours to see Dr. Saif who had no idea I was there, thanks to her.

I'm surprised by the negative reviews. My experience has always been very positive. Mind you, there are multiple professionals at this location, so maybe i've been lucky. Dr Gamal Seif examined me and supported my issues with a blind spot I incurred in athletic competition, which resulted in me losing my driver's licence. He's been very accommodating and empathetic to my situation, and overall sensitive to my needs. The ladies behind the front desk have all been super nice. Jenny Campbell did some additional visual testing and was just as great. Not a single complaint. They've all been wonderful.

Avoid at any cost.The front desk workers in this clinic are super rude and unprofessional.One of the receptionists has ZERO respect for patients. She yelled at an elderly woman and then preceded to kick us out, or she would call the police.A horrible place to check your eyes at.

I found the wait time to be no longer than any other doctor's office and we didn't run into any issues with the receptionist/assistant. Dr. Seif was wonderful! He took the time to figure out exactly what was going on and used lots of comparable examples so that we fully understood what we were dealing with. He genuinely cared and we never felt rushed, even as we headed out after 6pm on a Friday night, on Valentine's Day. Thank you again Dr. Seif!

I wish to thank all of the wonderful staff that work in that office, the ladies that work there have a tremendous work load to track appointments and look after the scheduling of multiple doctors and patients.I see negative reviews by some people who obviously have never worked in that service industry that have to provide services to so many people of different cultures and appease people of all their needs as if it’s a spa day. Try handling 40-50 people a day and accommodating all of their special needs from being of different cultures language barriers and so on.My wife and I have both had the privilege of being looked after by Dr. Gamal Sief who is nothing short of a miracle worker. He even responded to an emergency on Christmas Eve without even thinking about his personal family needs met up with my son at the hospital and looked after him within minutes of receiving the call, that my friends speaks volumes to his dedication to his patients.I must also thank Tareal, Stephanie Stacey and Sue and I’m sorry that I never met the rest of the staff personally but these ladies looked after us like we were family.In closing I would say that in an over crowding system in this profession they all perform to their best abilities.I wouldn’t hesitate for a second to recommend this office for services....especially Dr. Seif.Thank You all.

If you can make it passed the team at the front desk, Dr Seif is a very nice, caring man. But could luck getting even the most common courtesy from the reception team. I called the office today to cancel an appointment for my father who recently passed away. The person who answered the phone assured me that Dad did not have an appt and in fact, he wasn't registered with them at all. With some pushing, she magically saw his name on the appointment list. Having overcome that hurdle, I told her I was cancelling because he had passed away to which she replied oh

I have to disagree with negative comments made here although I can only add my experience which has been very positive. Lee at reception was extremely helpful and clear with my understanding of how the appointments and surgery and pre-surgery goes and the waiting process etc. He was not only polite but very reassuring and Dr. Bindlish himself was very thorough and informative. I can honestly say I have NOTHING negative to say about my experience.

Stay awayVery unrespectful, rude and unacceptable attitude by the reception team at the front desk.I'm a peaceful person and I always gives excuses for people otherwise I would do call the police for them !!I never expect to meet people like this!You need to behave yourself !!

I was referred to this Office by my Optometrist, and was very grateful for the kind and immediate service I received. The Receptionist/Technician was very kind, efficient and answered all of my questions patiently. I have a follow up appointment in 2 weeks, I will update my rating once I have spoken to the Doctor.