Style Encore - Richmond Hill

I had a bad experience selling my clothes here. The staff seem very disorganized. They lost my receipt and my clothes. One of the staff but my clothes is another clients bin. It’s a good thing I was able to find my clothes—they could’ve given to the other customer. Before I was even able to look for my clothes, she handed my half empty bag and was like here you go, and I told her there was a lot of clothes missing. I would suggest selling at other locations. If you do end up selling here keep an eye on them and make sure they return all your clothes back. The staff wasn’t even apologetic. Terrible customer service.

Very good quality clothes and shoes, lower prices than Value Village for better stuff. The customer service is amazing, all the employees are very friendly and helpful.

I stumbled across the Richmond Hill store, not long ago. I had some brand new clothes and purses with tags on and also one pair of designer shoes. They said they have to get the shoes, authenticated, which they did. The prices that they offer are extremely low, and the owner takes a very high profit. Although I understand that they assume some element of risk because they hand out the money right away, but when you hand them 10 or 15 great items including brand new shoes and boots and end up with eight dollars in your pocket, it’s really ridiculous. When I asked them about some of the items, they told me that people only want designer, and items like coach and nine W. and Kate Spade, or not designer. I guess that’s their excuse for not giving you much money for these items . As for the designer shoes that I took in, I found a pair in the exact same condition on a website and they were being sold for $380. And he was only giving me $60.I may shop there but will not be selling them any of my items.

Me and my sister came in and seen great selection of items. Very nicely and neatly organized. The staff were professional and polite. I do recommend shopping here than other locations if you are in the neighborhood.

Positive experiences at this location. Clean, organized, and items are geared towards a more mature, professional style. Employees here are also friendly and fair. Picked up some closet favourites here :)

My aunt and I had a fabulous experience here (and we thrift a lot). Staff was friendly, stock was plentiful and all quality - great size selection too. Will shop here again!

I’ve consigned here a dozen times and have found some incredible items in great condition, with superb style. Definitely a great destination — I always leave pleasantly surprised. Very professional staff!

The most amazing deals. Incredible items. One stop shop.

Good stuff! They price their items aggressively and the inventories are comprehensive as well. Recommend you to stop by!