Pioneer Family Pools & Spas
214 Reviews
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
- Friday9 AM–5:30 PM
- Saturday9 AM–5 PM
- Sunday11 AM–4 PM
- Monday9 AM–5:30 PM
- Tuesday9 AM–5:30 PM
About the Business
--> Pioneer Family Pools - We Know Pools, Patio and Hot Tubs! We sell, service and repair inground pools, onground pools, aboveground pools, hot tubs, spas and patio furniture. | We Know Pools, Patio and Hot Tubs! We sell, service and repair inground pools, onground pools, aboveground pools, hot tubs, spas and patio furniture.
Contacts
Call Us
+15195785010
1176 Victoria St N, Kitchener, ON N2B 3C9
Hours
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
- Friday9 AM–5:30 PM
- Saturday9 AM–5 PM
- Sunday11 AM–4 PM
- Monday9 AM–5:30 PM
- Tuesday9 AM–5:30 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
Recommended Reviews
Jorge P. Guillen
09.10.2023
Pioneer Family Pools & Spas
I have nothing but positive things to say. Logan Rapp in Kitchener was amazing, answer all our question, took time to explain things and responded to every call or doubt. The installation was perfectly on schedule. I would recommend him to anyone who asks.Process was easy and painless!Jorge
wealthroots Inc
16.09.2023
Pioneer Family Pools & Spas
We just had our new Caldera Spa delivered and we’re very happy. Logan Rapp gave us exceptional customer service, even pushing our delivery date sooner, on short notice, to accommodate some construction work that was starting at our home. We’d highly recommend working with Logan.
brenda dawson
10.09.2023
Pioneer Family Pools & Spas
So far the service has been excellent. We are first time pool owners so have lots of questions. Logan Rapp (sales) has been excellent so far.We are having problems with pump leaks, hopefully service (Troy) continues to be good.
Justyne Johanns
06.09.2023
Pioneer Family Pools & Spas
I came in this week and had an incredible experience with a sales rep named Logan. He was extremely personable and took over an hour to hear my needs and ensure we had the right pool options laid out for our needs. My partner and I were going to wait until 2024 but Logan's help made us feel so confident and excited we will be buying this summer!!
Matt Neeb
02.09.2023
Pioneer Family Pools & Spas
Great experience from start to finish. Logan was a huge help walking us through the options for above ground pools and didn’t mind coming out a few times to help measure when we wanted to change the location. Great job with installation and communication all the way through. Highly recommend Pioneer Family Pools!
Kristine Cholette
15.08.2023
Pioneer Family Pools & Spas
We had an above ground pool installed by pioneer pools almost twenty years ago and have been going there ever since. When we decided to redo our backyard , Rob was there every step of the way to help us with our outdoor oasis. He worked with us on our in ground pool installation and was there every time we had a question. Barb has always been fantastic when purchasing furniture there. Our backyard looks awesome thanks to Rob and his team. I highly recommend them. Thank you pioneer pools !
Jayjay Wooo
29.07.2023
Pioneer Family Pools & Spas
I have been to so many different pool stores over the years and go to the based on location to where I live. We bought a home with a pool and hottub near Victoria st and ended up at Pioneer Family Pools & Spas and will forever drive out of my way to shop here. They are beyond knowledgeable, friendly, affordable prices and make everything ten times easier! It's been awhile since I have experienced such amazing customer service! Special shout out to Vanessa and Troy who made the experience so exceptional I will never shop anywhere else for my pool and hottub!
TC Muzzi-Lalonde
29.07.2023
Pioneer Family Pools & Spas
Amazing! Great deal on a spa! Amazing service and the best sales person ever! Thanks Logan for the attention you gave us and for following up on every little detail. Would recommend this store to anyone!!
Lori Trimm
22.07.2023
Pioneer Family Pools & Spas
What a fantastic experience we have had in purchasing our 15' round above ground pool from Mark Dobbin in Kitchener - top level customer service! His guidance throughout made for a truly awesome experience....he answered all our questions (and we sure had lots of them). Extremely knowledgeable, friendly and very understanding of our first time pool buying jitters. Mark made a house call to help us ensure that the placement of the pool and equipment would be just right. He has our heartfelt appreciation.Also, a shout out to Troy, who co-ordinated the delivery and installation - smoothly and speedily - thank you! The delivery lads were great, the equipment was carefully placed and they explained what the boxes were as they unloaded, very helpful! The installation crew were super, a flawless set up...they were very courteous and professtional. We would highly recommend that if you are looking for a pool - choose Pioneer Family Pools!