Hys Centre Medical Clinic

0 stars, half the time they will book appointments/ take walk in at time of opening but the doctors won’t show up till at least an hour later. Don’t even bother booking an appointment any time of day because they will still make you wait up to 2.5 hours. The phones are always having problems and they don’t answer most of the time and expect you to text for an appointment. The reception is a revolving door and no one sticks around for long. This place is the worst.

Centrally located building with many medical professionals from heart specialists to general surgeons. There are also residences on the upper floors. The building is easily accessible by driving yourself and there is parking underground. The building is also accessible by transit. It’s well lit and clean. With the amount of medical professionals in the building it is busy but you can get around easily.

My family medical clinic, from front desk to the doctors every one is great good word of advise from them pretty much the entire building is devoted to medical human care, also a residential apartments also located there.

I would give it even less than a star, they are so unprofessional. I was there on time, even 15 mins early and they made me to wait for 1 hour in waiting area and then made me to wait for another 1.5 hour in the room, where doctor wasn’t ready to show and was taking walkin patients over appointments, might be doctor’s relatives or family members as they were under high priority. If anyone knows how to file complaint against doctor and hys centre let me know, thanks

My family was referred to Dr. Ibrahim for New Born circumcision by our family doctor and we had a great experience at this clinic, Danya was an amazing receptionist that's very helpful and Dr. Ibrahim is absolutely amazing and top notch at what he does. I highly recommend this clinic to anyone needing a great doctor and supporting staff to deal with especially for circumcisions because their price is extremely fair and probably the lowest in the city and the work is outstanding, our baby had no complications and it healed very quickly. Keep up the good work Hys Medical Clinic

Many medical doctors and clinics are located at this centre including the MIC imaging services and dynalife.....

Dr AL Jahash has been my doctor for the past 11 years. He has always been amazing. I recently moved provinces and made a trip back to Edmonton to see my doctor. I booked my apt 5 weeks in advance. Drove 2 hours after traveling across provinces to attend to my scheduled appointment only to find a written sign on the door saying they are closed. No one contacted me to cancel my appointment (I provided updated contact info as my number changed after my move). I called the office today to inquire about why they were closed with no notice and I was told that because they didn't have many appointments they decided the office would close for holiday time. A wasted trip to Edmonton and wasted hours driving downtown and back to leduc with no compensation whatsoever for my time, flights, or gas. I will never return or recommend this office to anyone as they are just all over the place

Arrived at 5:15 for a 5:30 appointment, receptionist wanted to know why we were there at 6:20 when the waiting room was empty. Literally every walkin was seen first. This is the norm every time. Only the most junior and incompetent doctors and staff end up at this clinic. Go literally anywhere else.

Went this location to see a doctor for my sore throat. Waited one hour at the receptionist and then 30 minutes in doctors room. Finally doctor came to the room and started watching a video without addressing me. Gave me a X-ray to do but when I went to insight imaging, they told me nothing mentioned about what kind of X-ray they wanted to do. Finally I had to contact the Hys centre for the corrected requisition. However, kind of wasted my time.

NEVER EVER will i step foot back in here. The staff so ignorant, and an hour and a half wait time WITH an appoitment pre booked.... i understand maybe 20 minutes behind but that was ridiculous.