MysteryByte Computers

A recent thunderstorm fried the network card in my PC. I had previously purchased a custom designed computer from Mystery Byte, so I called them first. They were able to provide a card, and installed it for me, free of charge. They were very helpful in explaining how to install such a card, and even gave my very dusty machine a much needed cleaning. I'd recommend them to any PC users, and I note they sell and service other computing systems.

Severely overpriced. I’m all for supporting local, but selling me a $30 CPU cooler for $75 and calling it a “sale price” and “good deal” is unacceptable. I won’t return the product as it’s already on my CPU, , but I also won’t be doing business here again. Absolute rip off, and the owner should feel bad about ripping customers off for “25-30 years” as he so proudly announces every thirty seconds.

Great staff, super respectful and helpful. Came in unsure of what issues my computer may have, they tested and inspected it and had it ready for me the next day. They even threw in a new power cord for free. Couldn't reccomend these guys more. Will come to them if ever I have another issue.

Been going to mysterybyte ever since my dad took me to the old location.Robert is awesome and will help anyone if he can. The staff are amazing their prices are awesome.I wouldn’t go anywhere else to have a pc built or if I need any parts.Thank you guys for everything!!

I went in for an laptop upgrade and it went very smooth, and Rob suggestions saved me lots of $$$.Thanks again, very happy customer here!!

Been dealing with this place for 16 years and they know their stuff. Friendly and knowledgeable staff and times I had issues they were always able to help me sort it out. Bought many systems here over the years as it is my hobby and job at the same time. Just bought a brand new system here and super happy with it. I was having an issue but they were able to help me solve it. Turned out to be buggy motherboard software that wasn't needed anyway. Highly recommend this place. It's my go to.

I recently went to MysteryByte because I needed an extension cord for my PSU. Fairly simple, I called ahead of time, they put it aside for me and I told them I would pick it up in a jiffy.The problem was, once I arrived on site, I got a look at the cable and noticed that it was potentially a little shorter than what I was looking for and asked if it would be okay if I brought my PC in so I could eyeball the length in front of my tower, which I just happened to have on me in my vehicle. The gentleman told me no problem.The problem was that when I came back to the store, I was greeted by two other men who started telling me sardonically don't you have some place else to do this? Just buy the cable and take it back."I responded essentially just saying that I had asked the other employee if this was okay and that it was just easier rather than buying a cable

The other reviews don't lie! Ordered my PC and picked it up in the discussed time frame, even with the Holidays. Easy to use site as well as very friendly and professional in person service. My PC was perfectly built all the way down to the cable management. I am very happy and so glad I chose to go through them. You won't be let down!

In fall of 2020 my family was looking to purchase two new computers. After looking at some of the big name companies, I came upon MysteryByte's website. Encouraged by the ability to build custom machines tailored to our needs, I read some reviews. Let me say the positive reviews they have are well deserved. After shopping with them, I am now adding my own.First let me say that I really appreciated the personal touches and being treated like a a valued customer and not just a walking dollar sign. Robert (the owner) dealt with us personally, and was very knowledgeable. He was able to listen to what we wanted from each machine and make suggestions on what components could suit our needs without ever talking down to us nor telling us what we should buy.We have now received both computers, in a timely manner, and we are very happy with both machines. I felt comfortable during the entire process, and Robert made sure to keep contact with us and let us know how things were progressing. I will certainly return to MysteryByte for any future computing needs and I definitely recommend them whether you are an experienced user or a first time buyer of a custom build.

10/10 will not be buying from this company ever again, and will be recommending to anyone i know to do the same. buy new parts have it built by them, it does not work properly and they immediately place blame on the customer. oh well its you