CARSTAR Kitchener Centre / Kitchener Autobody Inc.

I had a great experience at Kitchener Autobody. Their customer service was exceptional, they fixed my vehicle far earlier than I expected, and the repair was perfect. 10/10 would take my car there again!

This was my first time at Kitchener Autobody, I would highly recommend to any friends or family. The staff was very helpful, friendly & honest. The owner Michael was very considerate with what would be best and cost efficient. I trusted the work being done & thankful I came here. I will 100% go back in the future if/when needed.

I was in a pretty bad accident about a month and a half ago with front and back bumper damages. Micheal and Patrick were so helpful and friendly. They made the process 10X easier and kept me updated on the status of my repair. Patrick even came and picked me up when my rental car place failed to drop me off at the right repair shop. Thanks so much for your help!

I was very impressed by the workers at Kitchener Autobody. I messed up my dad's car; as a student, I was really worried about how much money I was going to have to pay to get it fixed. The wonderful people here worked with me and helped me find a proper solution that would fit my needs and were very understanding of my situation. I would definitely recommend this place, and a huge shoutout to Michael, the owner, for being incredibly friendly and interesting to talk to while we figured out what we could do for my situation.

The entire experience, from the customer service to the finished job, was top notch. Everything was explained in perfect detail and the car came out looking amazing. Thanks again, Patrick and Kitchener Autobody, for an amazing job well done.

The owner Micheal is VERY friendly, trustworthy and professional. He employs talented people who appreciate working for him and clearly enjoy their jobs. My car was in good hands and I trusted them 100%. If I ever need body work done on my car again, without question it's going to Kitchener Autobody. They all went above and beyond! Fantastic shop with Fantastic people!!

Incredibly friendly, knowledgeable, and professional staff who genuinely have your best interests at hand. Patrick was especially helpful and patient with me during my visits with themThey can fix anything and are willing to walk you through every little step in the process to ensure you are well informed and know exactly what you're getting.Can't recommend them enough 5/5

Excellent customer service! They definitely know how to treat their clients and go above and beyond to make sure they are more than happy

Service was fantastic and very welcoming. The man who greeted me was truly one of the nicest people I could have run into. however, the work done to my car was quite poor. I waited over 2 hours for a job they completed in less than 10 minutes. It was a touch up for a deep paint scratch and when he brought the car out finally, the paint was still wet and the work was very noticeably done. I even had to ask them to touch up their work. I will need another touch up for the touch up they already completed and I will not be returning here for that purpose - despite the fact the nice man had said he would cover any issues like that free of charge. I would just rather go somewhere where they take pride in their work and will not have me wait for 2 hours for a job they can complete in10 minutes. I would recommend them to send people home and return when they are available next time.An image of the touch up before I left the property is posted below. I want to reiterate, this picture was taken seconds after they gave me the car back.

Absolutely fantastic! It's hard to find honest auto repair folks nowadays and I'm so glad to have found one!Came in to talk about scratches on my bumper expecting a hefty upsell, but was given honest If this was my car" advice on how it won't rust because it's plastic. They knew I probably wasn't going to spend money there from their advice