North Island Glass Ltd

Ordered my windows in September. Delays, windows lost in their warehouse, constantly trying to pin them down on an install date, constantly having them defer to the next week, or not bother to show, and not even call to say they aren’t showing.The sales/ contact person acts like customer service is not his problem. When asked why this delay occurred, or that install appointment was cancelled, his answer is “life happens”. Zero apologies, not his problem.Breathtaking.So now it’s February, and they failed to show yet again today. No notification they can’t make it, nothing. Perfect dry day so that is no excuse.That was enough for me. I decided to go with another company…I suggest you do as well.

Great job, guy with the mustache thanks for fixing the hinges on my windows and saving me some money!

These guys did an amazing job. From Jackson coming out to measuring the windows to the two gentlemen who installed them yesterday. Thank you. Professional, efficient and economic. At one point I thought they'd forgotten to put glass in one of the windows, it was that clear.....Will highly recommend.

They did a great job on my windshield and we always recommend them to our customers. Great crew of people working here.

Would not recommend this business as they do not stand behind their work. Glass inside the sealed window was not cleaned and suction cup rings show. Attempts made to have the window left me frustrated and will now live with it and not use their service again.

Huge lack of communication between staff and customer. Never received confirmation that my window package was actually ordered or a final price for it. Secretary was rude and treated me like a huge inconvenience when I called to ask about my order. They do not respond to emails in a timely fashion either.

walked in to be greeted by an orange bearded dipstick that couldn't quote one right number from ICBCs pamphlet about small chip/crack repair. Quoted the area that wasn't covered" is the 9 inches out from the center of the steering wheel totaling 18 not that it mattered as it was in the 12 inch area

We had an issue with our bathrooms mirrors recently. They came and had a look and the very next day we had brand new mirrors. Very impressive. Thanks guys!!

Had my windshield replaced by them yesterday. They were the quickest in town to get into by a week. They did a great job, kept to the quoted price and had it done exactly when they said it would be. Thanks so much!!!

quick courteous service at a reasonable price. Thanks.