DynaLIFE Medical Labs

Did a walk in with my 84 yr old MomThey said it would be an hour. No problem,we will wait in the car.they sent a text 50 minutes later, were ready for her.Took her back into the lab and have been waiting another hour with 5people still ahead of her.Wow !totally ridiculous .why could they not say there’s a long wait or if there was a computer problem and would be at least 2 hours at the beginningas well as having 2 lab techs trying to serve 30 patients We would have came back another day

Supposed to be where they serve children with autism but had my daughter wait for more than a half hour when she had an appointment… children with asd and waiting Is a big no… but this is the recommended location go anywhere else smh

Today, I was there in the morning to get my blood work done. I had very bad experience just because of the Receptionist I'm giving one star. The lady at front counter was so rude and unprofessional. She don't even know how to communicate with their clients. How someone can be so disrespectful towards patients. I don't know who appoint her there. But, she don't deserve that position. The lady should go out and get some classes of behaviour first.

Not that getting blood work done is ever pleasant but this Dynalife location is really well managed. I was a walk-in at 7:00am (opening) and I left 15 minutes later, very quick turn around time! The staff were great, very friendly and personable and the lady that did my blood test was the best I've experienced in all my years. I didnt feel or notice a thing and she kept chit chatting with me the entire time. I wish I got her name, I imagine she's probably really good with kids too. Regardless, this is a great Dynalife location, (not that I make it a habit) but I would absolutely go here again and highly recommend this location to others. Thanks!

I been going to this place for years .I have no problem with anything else except that front desk lady .Her name is kathy , she is been so rude with so many patients. She was saying people to wait outside which is ok but the way she was saying it was very rude .Patient’s come to this place for blood test , not to get frustration from this lady . Other patient’s in line up said the same thing that she is so rude , mean and flustered in front of so many patients waiting in waiting area . She needs to learn basic manners .

The receptionist was so rude, she don’t know about customer service. She told to wait for half an hour, after waiting for an hour I asked her how much more time it will take and she again said half an hour more but there were like 9 people ahead me and that was so disappointing when I asked her to book me an appointment for other day she replied you have to book yourself.

Ramandeep was so nice and friendly throughout my medical test. Usually i get dizzy and unconscious for awhile. But she did it no time while distracting me. And i was absolutely fine.

This is not to disparage the employees working here. They are doing the absolute best with very little. This location is too busy for itself, and I say this in comparison to heritage square which is one of the busiest and smallest and they’re better staffed and able to handle. It doesn’t help that dynalife does not have consistent practices across different branches in terms of lineups and what they consider save my place vs walk in vs appt.Give this location a break and try somewhere else, and if you have to go here, expect a busy wait.

We arrived 20 minutes before closing time, we took 15 minutes to get to the laboratory however they refused to take us in because they close at 3. There was no one in there being treated, we were the only ones there. They were just sitting around. So they could have taken us in but they refused to do so, and the receptionist attitude was very bad and not welcoming. I usually go to the Milbourn laboratory but I decided to visit this one, but now I know not to come here again. If I could give a 0 star, I would.