Don Wheaton Family YMCA

YMCA staff members and volunteers are so engaging and supportive and encouraging! I have recently retired and now have even more time to focus on my physical and mental wellbeing and the YMCA helps me make that happen in such a rewarding way. Thank you!

I love this place, they have a lot of activities and equipment. I go there at least 4 times a week.

Very nice place to workout. I come usually in the am and it's a wonderful crowd. Alex, a personal trainer there, is super nice and caring. She loves greeting everyone by name.

I actually like this gym. Been going for almost a year now. Equipment is good, got bumpers for powerlifting which is the main thing. Only thing I don’t like about the gym is they don’t seem to attract many young adults. I go in mornings so it’s always old people around, as a 20 yr old female it would be nice to workout around people my age sometimes.

Great spot to work out, staff were amazing, lots of equipment and no roid ragers thinking they own the place. The plus facility was great except for dudes sitting naked on furniture, not cool! Needs to be more signage or rule setting with warnings. All and all great experience!

I utilize this facility as it's less than a block from where I live. Rarely have I been so impressed with a facility not because of the vast array of equipment but because of the staff. This business actually walks what they talk!Two of their core values are kindness and respect. As with almost all my reviews, it's the staff who make or break the customer service experience. I have to take my hat off to the YMCA staff here who model those values as I recently had an unfavorable experience with another member.The staff handled it professionally, with kindness and respect. I am confident they have earned a lifetime member as long as I reside in Edmonton. I've had my faith in good people restored!Great people! Great value! Great customer service! What's not to like.Highly recommend!

Really nice facility. Our family comes here for True Blue swimming lessons. The facilities are clean and appear to be well cared for. Staff are friendly and helpful. The pool is perfect for children’s swimming lessons.

I wanted to drop in but one staff who works at thr reception suggested about vistor membership. It can be used three times visiting if you visit the first time.I used the gym as well due to her kindness.Thank you

I cancelled my account 2 years ago, and they just started charging me again for membership? I didn't put the account on hold, I called and cancelled my account. That did not happen apparently, and they would not offer a refund at first. I called back, and they issued 1/2 of the amount. This is acceptable to me.Online Tool/App: I went to cancel/change my online account and the site doesn't allow you to do this! It's completely non-functional when it comes to cancelling or changing membership status. Very shady site functionality.Nice facility downtown Edmonton, but will likely not return. If so, I won't use the automatic withdrawal process.

Fantastic from the moment you enter, to the staff, to the available services, classes, and atmosphere. I was so impressed by the value held for the staff and volunteers and the work they do. A top notch community gem.