Simply West Coast

Hands down THE BEST CUSTOMER SERVICE I have EVER had! I have 2 little boys with multiple food allergies, but they can eat their haddock fish bites and they love them! But.... I couldn't find them anywhere near where we live for well over a month. I contacted customer service to see if they could point me to a store that might in my area and they ended up sending me multiple boxes instead! To say thank you just doesn't seem like enough! But THANK YOU Ross and Melissa! You have made 2 boys very happy!

Your gluten free batter is absolutely fantastic! My favourite: your battered cod on the BBQ!

Great place to get fresh fish, seasonal spot prawns, clams and crabs. I wish the used the old supplier for the frozen Argentinan prawns. I like getting fresh fish trimmings when available

I've been looking for white spring salmon for a while. Finally found it when we were about to visit Northern Cafe. We ran into a fish wholesaler we know in the lumber yard. Turns out he has a new operation called Coldfish, very impressive and HUGE. He gave us a tour of the fish processing plant. One thing I noticed is that it does not smell fishy. We even saw how they scrub the whole delivery truck! Then he showed us the Simply West Coast seafood shop that opens seven days a week from 10am to 6pm. I've been to fish shops in Kits and even in Granville Island, the smell is usually disgusting and super fishy. But not Simply West Coast. The cleanliness is very impressive. I was overwhelmed with the number of different kinds of fish they have, and instantly calculated how much freezer space I have. Most impressive is the white spring salmon which we steamed the next day. We usually pick up fish from the local Fresh St. Market which brings in fresh fish daily. But this spring salmon which we didn't cook until a day later tasted fresher than our usual fresh fish delivery and the texture was so nice. That's what fresh fish is supposed to taste like! We are very happy to have found this place. The amount of seafood variety is amazing. We're going to have some amazing seafood meals from now on. I was actually getting really bored with the variety from our local grocery store. One thing though, if I had found their website instead of running into the owner, I would not have ventured to the shop because the seafood pictures on the website are small and not very attractive looking. So, don't let the website fool you, drive down and take a look inside – there's so much more stuff in the shop that is not listed on the website!

My order (Frozen SPOT PRAWNS) just delivered to my door steps in next 24 hours. Prawns is JUMBO size and taste to be sensational fabulous. Definitely, will try again and other variety item of this store in soonest. Cheers

Saw their fish n chips at a grocery store, thought I'd give them a try. Absolutely delicious. Crispy cod, nice size pieces. Good fries. A bit more expensive than the big store offerings but well worth it. Ordered online a case of salmon and case of soup. Website says same or next day pickup. Email receipt says wait for email confirming order ready. Didn't get an email so 4 days later went to store. Order ready, must have been a glitch. Fantastic store. Well stocked. Clams, crabs and other goodies. Friendly counter person. Lots of parking. Covid protocols. Salmon very very good. Haven't tried soup yet, but looks good. Local outfit. My new go to for fish. Easy website. Free delivery with minimum order. Highly recommend.

Services exceeded my expectations! Ordered the 6 x 1KG trays of C-2 Ikura. From a taste perspective, it closely rivals that of C-1, but as per the grade, might not get the most perfect spherical shaped roe. But since receiving, we've been surprised by how near flawless they were! Each tray is comprised of 4 smaller trays that can be removed and defrosted individually to help greatly with portion control and retaining the freshness of the roe. Melissa helped with my order by answering an onslaught of questions (sorry Melissa if I was a bit too annoying!) - but given that this order was destined for the prairies, was worried about the logistics of getting this delivered without spoiling. Melissa explained to me that orders ship out on the Wednesday, and arrive within 48 hours, but more often not within 24 hours as they use FedEx overnight. Because of Reembrace day, the order wouldn't be shipped until Thursday, and with courier services not doing deliveries on weekends, it had to arrive Friday. And long and behold, it did! This, despite COVID-19! The order came professional packaged in a sturdy cardboard box, styrofoam cooler, plastic liner, and dry ice to keep the contents at a integral -70C. Once received, I defrosted 2 quarters of a tray overnight in the fridge (minimum 12 hours), and served. As I initially noted, YUMMY! Anyhow, want to thank Simply West Coast for the seamless experience. Will definitely look at getting my fill of seafood from them in the near future! Cheers!

The website is easy to navigate, and the products have always been phenomenally fresh and delicious. We absolutely love the salmon bacon and ham-style honey smoked salmon roast. You pay a premium to have frozen seafood shipped overnight, but the items are always packaged thoroughly with great care. Simply West Coast is a new staple in our household and a welcome pandemic-times splurge to experience the best of BC.

Hands down, my favourite seafood supplier. The Salmon Bacon and Salmon Hams are beyond amazing. The smoked salmon nuggets have the perfect amount of smoke and sweet flavours. The jarred tuna loins are ideal for pastas or sandwiches or whatever tickels your fancy. I've been a customer for a few years, and will continue to be one for many, many more.