Connect Hearing

Love this location I hate being deaf it's so stressful to deal with the loss of hearing or having to be a young man with them I was born hearing impaired so I've worn hearing aids all my life I've been dealing with connect hearing since age 19 and the chilliwack location and the Austin road location are the best two offices outta them all I refuse to go to the new westminster location the lady was rude and mean here at Austin connect hearing they all are super nice people I actually enjoy going to see coquitlam Austin road office and I don't like dealing with doctors as I get super stressed out this location makes me feel safe knowing they are the best at what they do and a huge thanks to Heather she's amazing

They are always so good to grandpa here. Very friendly and quick

Friendly and knowledgeable Ear Dr's.Made the whole experience easy and painless.If you're looking for an Ear Dr this is the place for you.

Had prblems at the New West location - real big argument! I was so mad at them - they canceled an appointment my son desperately needed and had been waiting for, for weeks, not being able to hear anything. We get there, the lady at the front nonchalantly tells me the appointment has been canceled, weeks ago. I protest that nobody contacted or informed us, this lady had the gall to suggest perhaps I was lying! I'm afraid to say I blew my top, (bad customer service a particular irk of mine,) and then blew it again when corporate called me and tried to lecture me! I told her to put it where the sun don't shine.All that said, I was ready to move on from Connect Hearing totally, but the problem was my son's hearing aids were branded to, and could only be serviced by.... you guessed it, Connect Hearing. So, against a wall, I swallowed my pride and contacted THIS location. Sure enough, after describing my problem with the previous location, they checked and got an earful about our argument. Even still, they were MORE than willing to accommodate us, treated us BOTH with courteousness and kindness. No argumentative lady up front calling me a liar. In fact, of the numerous times we've been there we were seen immediately, without any wait.After the horrible experience at the New West location, I CANNOT recommend THIS location enough - night and day difference, and the Austin location is all sunshine!

Called and asked for an alternative for using roll up foam ear plugs for sleep as they are painful after extended use. I was told that the silicone molded sleepers" were just as good if not better. NOT TRUE. Even after a refit the sleepers let in WAY too much noise. $140 in the garbage. Kind and friendly service but useless product unless it's used for slight noise reduction."

Helpful

It was awesome. They were personal and very helpful with explaining the way to get the most use out of my hearing aids. There service was top notch and a pleasant to be there.I would highly recommend them to anyone that needs to get there hearing checked and fitted for hearing aids.

I received first class and very friendly client service. I would definitely recommend Connect Hearing, in a heartbeat, to anyone who requires hearing aid.

Excellent, and courteous, and most caring professional help, complimentary coffee, and tea.

Excellent service. Always friendly and helpful.