Boutique of Leathers / Open Road

Hello everybody,bought a laptop bag for nearly $250 dollars, one month into using the bag the handles started to rip in the corners. After returning it for warranty I was told there is only a 30 days warranty. I have returned it on the 31st day!!! They still send it in and said I'm sure they can make a repair, today I received the bag back with a repair I couldn't believe. The took a different leather material/different color and stitched it over the ripped area. Asking about the strange repair the store manger replied hey it was for free what are you expecting". Not wanting to go into an argument I took the bag and left that store. My worsted experience I ever had in a store

Went in, and DIANNE helped me out. I have never bought a leather jacket before. She was the kindest woman i've met in a long time while shopping. She truly cares about helping you with your purchases and is very informative about the products!

Love the clothes selection. Staff is friendly and knowledgeable

I love this store.lots of amazing leather goods .really good prices.staff very helpful and knowledgeable on ride gear .i just bought a leather jacket and boots .love them

This leather store is nice, however one of thier employees, Lily, is the most wonderful of all. She is so kind and helpful and very good at her work. She helped me pick out a jacket for my boyfriend. Recommend this store!

Love this store has the best purses!! You can order in handbags also if they are not stocked in the store! The prices are not crazy either! I'm waiting on a purse to come in that I ordered as I type this actually lol❤️ Cant wait!! I've had several purses from this store and they are great quality.

Went in the store looking for a leather jacket but was ignored totally by the staff person, who was on the phone and wouldn't even acknowledge us. After 15 or so minutes we gave up, never to return.

Amazing place, great customer service, Alysha was amazing, impeccable service

Worst place to work for. The manager doesn't even know the BC labor laws. Everyone has an excuse for everything. I was there for nearly 3 months working days of 4hrs shifts. I wasn't able to finish my training manual because the DM never sent the store part of the training package. The DM is also very unprofessional and even smacked me with documents during a staff meeting which is assault in the workplace. I almost had the RCMP involved over this assault.

Very good leather products. Was just looking and will go back to buy