Birchwood Kia Regent

Shout out to Karter, my sales consultant .I appreciate his professionalism, helped me to go through all of the leasing process. Went through all the aspects of leasing vs financing.Delivered my car with passion and patience.Andrew Lamb, the sales manager and financing team also were friendly and professional.I hope to see these guys again for good deals not for repairs :))

Alex was incredibly helpful in assisting me to find exactly what I needed, and he did so with utmost professionalism. He guided us through the process smoothly, providing excellent customer service that left me impressed and satisfied. I am eagerly looking forward to receiving my new Carnival. My heartfelt thanks to Alex and the entire Kia team for their outstanding support.

I buy a car from kia motors. One of best experience with dealership. Our spokesperson Mr Alex is really a nice salesman. He knows how to treat customers very well. I buy Kia Forte just of his reference.Thanks Mr Alex, hope you will help me same if i need it in future.

Karter Williams and Mr Franco in finance were very straight forward. Very knowledgeable and made our car buying experience easy and stress free. Strongly recommend. Went over and above to provide exceptional customer experience

10/10 experience! Kobe not only took the time to listen to my wants and needs, He found me exactly what I was looking for!The experience was a smooth one start to finish, and most importantly, I did not feel rushed.All my questions and concerns were answered promptly. Couldn't have asked for a better experience!Thank you Kobe!And thank you Birchwood Kia team!

I bought brand new car from this location and after the deal was closed they did not even shown courtesy to ask about the experience they literally don't care after the deal is closed. Keep calling they will not answer or keep sending to voice mails if you have problem with your purchase but if you are buying something they will answer immediately. Highly unprofessional staff. They will guide you wrong. I called 100 times left voice mails talked to an agent they said they will call me back but they didn't even called me back. Time waste , money waste if you are spending thousands of dollar take your business somewhere else otherwise you are going to regret it. They don't stick to there commitments even . Horrible experience will never go there or recommend someone else. Greedy dealership. I would like to give 0 stars they don't even deserve 1. Or ranking in negative

Recently purchased a KIA Seltos. Ordered 2 months ago and was available 2 months earlier than the initial estimate. Cheyanne was great for ordering the car, showing us different options and answering questions during delivery. Andrew (finance) was very patient with answering questions and offering different options for payment.Overall, great experience in buying a new vehicle. Friendly staff that was attentive and flexible.

I recently ordered a new vehicle from Birchwood Kia Regent, and the experience was exceptional thanks to their outstanding seller, Alex. He went above and beyond to assist me throughout the entire process. The dealership provided a seamless ordering experience, ensuring I got exactly what I wanted. Alex’s expertise and friendly demeanor made the journey stress-free. I highly recommend Birchwood Kia Regent and Alex for their top-notch service and commitment to customer satisfaction.

Excellent friendly, smiley, and efficient service with our vehicle. With Bryan's and Johnathon's professionalism, our car was ready in very good time. We also were notified during the service how good/well my car was, and if there was anything I needed. I appreciate that they were approachable and easy to speak with, even the salesperson made sure we were helped, and also nice to talk to. The technician suggested/recommended a couple items on my hatchback. I really appreciated their text messages with Kia contact information, and also a video of how the Rio looked while it was being inspected in the shop by the mechanic. i will definitely return to Birchwood Kia on Regent for another oil change, and recommend them to my family and friends. I would feel comfortable and confident if my son or daughter took their own vehicles there. Thank you from a very satisfied happy customer!

We only had good experiences with Birchwood Kia Regent when we purchased our new vehicle. Andrew (Finance) went above and beyond to make the process simple and pleasurable. Karter (Sales) was excellent to work with and helped us out as much as he could. Also, many thanks to John and Christian for ensuring that we had excellent service and the best deal available. Highly recommended.