Laurelwood Family Dentistry

I have been a patient since I was a child, and now my wife and children are all patients as well. The people are always friendly, and my visits to the office are always pleasant. Email reminders are sent for appointments and my teeth are in great shape, thanks no doubt to the great care I've received over the years. To the people at Laurelwood Family Dentistry, please keep up the great work!

At my last dental appointment February 2, 2022, at Laurelwood Family Dentistry, the staff at the front desk, Holly, Janet, and Dianne, were all very, helpful, friendly, and professional. My hygienist, Sheila, worked thoroughly, as usual, to scale my teeth. Dr. Heather Stone sang me a lullaby as she examined my mouth and teeth in her characteristic professional, competent, and pleasant manner. We chatted about how her father-in-law and my father were devotees of Glenn Gould.. I feel very lucky to have discovered this dental practice, started by Dr. J. Parker who I first visited May 29, 1981, to repair a molar from which a filling had fallen out. I still have that molar in my mouth more than 40 years later. His being called painless Parker" was well deserved during his work doing a root canal and

Dr. Gao, you mean Dr. Wow! She is amazing. She does amazing dentistry, and she is very kind! Highly recommend this dentist!

I've had a fantastic experience with these guys. I chipped my tooth over the holidays and needed to see someone right away. Since my regular dentist was away, I hoped to be able to walk-in and have someone look at my tooth. The ladies at the front desk were very understanding and accommodating and booked me with a dentist on the same day. Dr. Gao was terrific. She was very thorough in her explanations and was very patient with me. She fixed my tooth in no time. Could not recommend this place more. Fantastic service all around.

Friendly, efficient, and knowledgeable dentistry. I've been going here since I was a kid and I still like it as an adult. They answer all my questions about my own teeth and even the dentistry process, and were happy to give me my dental moulds from making a retainer when I asked if I could have them.

The office staff are very pleasant and easy to deal with; they're very organized and make the experience seamless. Dr. Gao is very knowledgeable and cares about her patients. She takes the time to make sure she addresses any and all of your concerns. The hygenists are also very knowledgeable and make it a good experience. Highly recommend this dentist over others in the Kitchener/Waterloo area.

The staff is friendly and very attentive to my needs. I can highly recommend Laurelwood Family Dentistry.Dr. Stone is The Best"All the staff are very friendly and helpful.Brenda

Laurelwood Family Dentistry is amazing! Our family has been going here for years. They are extremely professional, friendly, efficient and do quality work.

I’ve been very happy with the care we’ve received the past 20+ years. We rarely wait long. The phone service is excellent & the staff friendly.

My family and myself have been patients at Laurelwood Family Dentistry for 20 years and the dentists and hygienists have always been top notch even till this day. Unfortunately because of 1 team member the entire team fails. This entire experience started on Friday April 23rd when I was experiencing extreme mouth/ teeth pain and discomfort. I called Laurelwood and got an appointment for Tuesday and was prescribed penicillin and pain medication. I went to the appointment with Dr. Tomkun and a top back tooth needed a filling replaced which which he performed. A couple hours after this I started to feel a lot of pain in a bottom tooth under the tooth that had just been repaired. I went back 2 days later to have Dr. Tomkun look at the bottom tooth. X-rays were taken, I was told there is nothing wrong with the tooth that he can see and to give it time and see if the pain clears up. He also told me that he would have someone from the front desk follow up with me to see how I am doing. No follow up was ever made. My pain and discomfort worsened so I called Laurelwood the following Tuesday and talked to the manager of the front desk" ( I will refer to her as the manager for the rest of this review). I explained to her my symptoms and asked if I could talk to a dentist. After 3 different phone calls hours apart and her going back and forth between the dentist and me I finally told her not to worry about it and that I made a doctors appointment for the following day. She told me that was a good idea. I went to the doctor