ETS Lost and Found Service - By Appointment Only

Bus routes should go back how it once was.It takes longer to go to places and if you miss one bus you gotta wait half hour since no back up buses.West end transit cant see no buses behind each bus. There should be time with each bus coming and where each bus is going..Than have it crossed of as it passes through.

Why are people voting 5 stars for this? This transit system is criminal. They have no names for any of the route's on any sign, they dont provide any times for anything except for at the actual stations.. The website is NEVER right, it literally makes up its own times, you can't even find out when the last train is because the system they use to log routes is abhorrent. Pretty much always late, the bus drivers clearly do not care about keeping time, I have been 2 stops away from the start of a bus route only to have the guy show up 10 minutes late several times, how does this even happen?I have visited and lived in all the major cities in Canada and this just takes the cake. I am pretty sure a group of monkey's decides what happens while they collect money off us through overpriced bus tickets. This is the most pathetic display of transit" I have ever witnessed."

I don't find it to be the worst" but our Sunday and Evg need improvement. My.major complaint is the gutlessness of the drivers in dealing with undesirables. There is NO policy in regards to fare paying. It's like the fare is a suggestion. I pay 94.00 a month while others just get on and ride. In spite of rules

Lets give it up for the possibly worst transit system in the world, unlucky for me I usually have no option but to take ETS, to sum it all up as other upset people did, the buses come too late or early, buses never depart on time, and is a 1/10 chance the bus will actually be on time. I don't blame the drivers, I blame their stupid management for allowing this to slide. This is Edmonton, we're a city not a down and I know that they are given millions or even close to a billion dollars a year to maintain their garbage system, add more routes new buses and have your drivers properly trained.

I am very thankful to ETS lost and found Centre and the bus driver of Route 67 who was driving on last Friday afternoon from Millwoods Centre towards Meadows.My son lost his cellphone which had his student bus pass too on that bus last Friday and when he informed to me about it,I phoned 311 and got the important Information and further procedure.I really like the ETS lost and found form online on their website stating every single detailed Information about the cell phone and how he lost it.Today I got an e-mail for picking the lost cell phone from the ETS lost and found centre by appointment. I was helped by Barb.Excellent Customer Service and quick responsive Service.

If you need to be somewhere 30 minutes late, like being crammed into a bus with 100 other people or enjoying being stranded on the side of the road then this is the service for you.The trains don't run properly, the sign boards don't work, the buses are either late, overcrowded or on really fun days drive by you in an attempt to keep this title as worst service ever.Thankfully I have the means and ability to chose to drive and after the last 10 days of experiencing a new low in service levels I am exercising that choice.I do worry about those that don't have the choice; how terrible that they are forced to rely on such an unreliable service

Lost my wallet. i get a call on at 3:30 pm Friday they found it. Catch s 12 minute late bus getting there. Arrive at 4:37 pm closed. I'm talking to the people on the other side of the screen. There there. But all I get is see you Monday". So I was "P" ed off at them. Come Monday morning at 8 am got my wallet back

Left my wallet on the bus late at night. Filled out the form online right away, and called at noon the next business day. Thankfully someone had turned it in and I was able to pick it up at the Edmonton tower. Process was easy and straightforward.

I lost my phone last Monday in one of the buses, specifically I took bus No. 120X, 09 and bus 113 on the 5th of June, the time was from 06:00 am to 07:00 amMobile brand Honor 8X, blue color, the screen is broken. The phone is not important. The most important thing is the information and memories it contains.Please I want my phone no matter what it takes ..

Really awesome bus compared to the coal ones back home in Poland.I remember back home if you missed the bus after a long day working in factory you must walk 16km through snow to get home.Very angry people give review here. I am happy. Edmonton is Nova Kiev <3