Purdys Chocolatier
69 Reviews
- Wednesday10 AM–9 PM
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–9 PM
- Sunday11 AM–7 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
About the Business
Chocolate Shop | Chocolate | Purdys Chocolatier | We are Canada’s favourite chocolate shop. We offer online shopping with fast delivery across North America and in-shop experiences.
Contacts
Website
Call Us
+16044333727
4700 Kingsway Metropolis at Metrotown, 1131A, Burnaby, BC V5H 4M1
Hours
- Wednesday10 AM–9 PM
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday10 AM–9 PM
- Sunday11 AM–7 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- Takeout
- Dine-in
- Dessert
Recommended Reviews
Woo Dominic
18.10.2023
Purdys Chocolatier
Friday. April 8th. 4 pmMy wife took 2 boys to purchase ice cream and one of the staff (Elaine) was quite rude when question was asked regarding the new ice cream bar. Very hysterical and no respect was shown to customer service.Not a typical Purdys friendly staff we are used to see elsewhere. Avoid if you can.
sonia yu
18.09.2023
Purdys Chocolatier
I’m not happy with their service. I was there on Monday (Feb 28)to purchase 12 can of hot chocolate and would like to share them to my friends, I asked the clerk lady when was the expired date, she told me “don’t worry, still good to next year 2024”. I trusted her so didn’t check it myself.When I got home and I realized all the hot chocolate I bought will be expired soon in May. I went back (March 1st) talked to their manager and she said she can’t do anything even exchange once the products sold , I understand the policy but hoping the clerk will be more professional and more care their customers , will be good if they can give it reminder with the soon expired date, especially I have 12 of them :(
Grace Waeohongsa
10.09.2023
Purdys Chocolatier
I love maple walnut & nut cone. It’s a good combination
Manu Goyal
03.09.2023
Purdys Chocolatier
Everytime I’m in Metrotown I end up going to this place for the ice cream bar.
Harran Shi
30.08.2023
Purdys Chocolatier
Purdy’s chocolates are reliable. They never disappoint. I like their new stevia sweetened chocolate. I wish they have more milk chocolate and white chocolate combined flavours because I really like the combination of these two. Like Kinder Surprise. The shop is really small and the items changes a lot depending on season. The packaging is very elegant for gifting. It is a good deal if you buy a lot at once, but if you only want to buy for tasting it is not really a good deal.
Phoebe Yang
20.08.2023
Purdys Chocolatier
Ice cream is good unfortunately the service with the ice cream staff isn’t nice.Purdy’s is one of my favourite chocolate. Hope the service will be better.
Travelwithzen
19.07.2023
Purdys Chocolatier
Very Friendly staff.With excellent customer service. I was amazed and grateful that they let me take allVideos and photos. Purdys is one of my favourite chocolate.
Mansi Lamba
13.07.2023
Purdys Chocolatier
I visited this store today. The manager Anna was helping customers. It was 8:42 PM, store was closing at 9 PM. There were 4 or 5 staff members helping customers and only 4 people in the line.She argued so much that she will not accept any order after the 4th lady in line. I requested but she was very adamant that you should be mindful and we can not help any other customers. My order would have taken max 3/4minutes instead she wasted more time than that arguing with me.I will be avoiding this location. I have been to other locations and staff has been more than helpful and understanding. Everything was opposite at this location. Manager is really rude here. Zero customer service.
Add Review
Map
4700 Kingsway Metropolis at Metrotown, 1131A, Burnaby, BC V5H 4M1
Purdys Chocolatier