First General Services Lloydminster

We recently had First General fix our basement after a flood. The workers that came were amazing. Very friendly and hard working. The project manager on the other hand was VERY disorganized. We pretty much did his job for him. We had to call him each week to make sure he had things lined up, we even had to call the flooring company ourselves to tell them our basement was ready for flooring. Safe to say that we will never hire First General Services again.

Randy and the crew at First General showed up the morning after a flood and were immediately doing their best to keep us informed and comfortable. From day one they kept us updated and never left a question unanswered, which at a time like that makes all the difference. Every person on the crew working here was friendly and professional, and always very patient with the dozens of questions and mini crises that can pop up with such a huge project. Randy never left a call or text unanswered and did his best to make the process as smooth as it could be. There was just over a month from start to finish and the quality of their work was excellent. We can't thank them all enough, they definitely went above and beyond what you would expect from any company or contractor. Make them your first choice, hands down.

The beginning of November 2019 our washing machine flooded our basement. Fraser was at the house right away and with in an hour the team was ripping out carpet and had fans running. They were very helpful in guiding us with what do and what the steps would be, that they would be doing. Everyone we have met with the company have been great. We had carpet and flooring in before Christmas. They made a very bad experience so much less stressful. A Big Thanks to Fraser and Tammy

We had a heavy rainfall & a basement leak . First General receptionist was very kind & efficient forwarding us onto Randy for further help. Randy we much appreciate the response time, professionalism, knowlege. Thank you.

When our basement flooded, First General was quick to respond and professionally handled our possessions, cleaned up the mess and then put it back together as quickly as possible, looking better than new. Thanks Regan and crew who were always polite and kind.

Would like to send a huge shoutout to First General Services for their support this season to Shaye Thompson and the U18 PWM AAA Steelers hockey team. Their generous sponsorship allowed Shaye to finish off her final season with the Steelers and to play the sport she loves. Thank you so very much!Shaye Thompson #31

I was in a jam due to another contractor quoting and committing to work on the underbelly of my trailer, and it had all been approved and submitted through insurance. After multiple failed attempts to connect with the contractor; whom I had partially paid already.....time was running out to compete this work as winter is around the corner. I was told to contact First General in Lloydminster and I am so happy I did. They were professional, understanding and extremely prompt on the matter. They understood the predictament I was in and wanted to help without having to charge me an arm and a leg. Within 10 days of my initial contact, the work was completed and they even went the extra mile to make sure we had not missed anything. My project manager; Frazer; was understanding, honest and super helpful instructing me on what I needed to get done, to get them there to complete the job. I 100% recommend First General and would not hesitate to recommend them to anyone.

We had just moved out and somehow the water hose on our fridge got pinched during the move. We left for the night to stay in a hotel unaware of the issue when my husband came to meet cleaners the next afternoon he found water in the kitchen and running into the basement utility room. We were in Wainwright 3pm on Friday and our options were running out. When I called First General I was expecting the same answers I’d received from 2 prior call..no equipment available and sorry we are all booked. Regan took my call and was so great, I sent him pics and he’s recommended exactly what we needed to do…rented us everything we needed...totally saved our place. His guys came on Monday to pick up the equipment for us, they checked our walls and everything was dry with no water damage..so blessed he answered the phone and helped us! Thank you

We had our basement flood and First General came the same day to assess the situation. They are thorough, professional and very caring . They got right on the job to do what had to be done . They took everything out of the basement and totally renovated it back to the way it was . Actually better than it was before . They go over and above everything they do . I highly recommend them for damage work and anything else . Thank you Randy and your amazing crew !!

Regan Wildeman from First General took my call to help me cut down moisture content during the construction of my new project, with in an hour he was on site with the proper equipment to get the process going. We achieved desired results with in a day. First general has the right tools and experience to achieve results in various aspects of flood and restoration services. I highly trust and recommend First General, the A Team !!