The Gardens at Qualicum Beach

My parents have been living at the Gardens for a while now. It is a beautiful place with caring nurturing staff. We recently moved my Mom to Assisted Living and my Dad to Longterm care. We feel so lucky and grateful that they were able to stay at the Gardens for this transition into further care. Both moves went smoothly and we feel that our parents are being exceptionally well cared for. We have had experience with other similiar facilities in the area and can say with sincerity that The Gardens is heads and tails above the rest. Thank you for the hard work you do to keep your residents comfortable, happy and safe!

ZERO STAR. Horrible place to work at. Company culture is one of politics and sycophancy. All the good staff has left for other jobs

This used to be a happy place. Employees enjoyed their jobs, residents were entertained and listened to. The new owners have, just like their other assisted /long term care facilities on the mainland, run this place into the ground. Everyone, employees and residents are miserable. The owners don't consult anyone when they make changes. New institutional white paint no one asked for, new carpet no one asked for or needed. Key members of the company have been fired or more often than not, forced to leave. And in many cases, not replaced. Currently working with local news agencies to expose this place for what it is. This is exactly what profit over people has become in our day and age. The Gardens, thanks to the new owners, has become nothing more than an institution, where nobody has a say other than the owners.

We are very grateful for the amazing medical staff on the 3rd floor of The Gardens at Qualicum Beach. We feel blessed that dad is there and very well cared for. Dad's nurses call and keep us up to date with any changes. If we have questions the nurses are quick to get back to us.The staff take the time to speak to each resident and you can see they are cared for as if they were family members. The kindness that is shown to dad does not go unnoticed by us.Thank you all very much, words just do not say how much we appreciate all of you.

The last years of my wife were made much happier because of the social life and friends she made at The Gardens. She was able to get about, have her hair done, partake in exercises, etc., even though she suffered from two (2) BTK amputations.

My father recently passed away at the Gardens after a 3 year residence there. My mother has been there for almost a year. My Dad had a wonderful experience at the Gardens. His physical needs were met as were his social needs and ultimately his spiritual needs too. The nurses and care givers are always proactive and notify me whenever there is a health change. These workers actually provided a home for my Dad. They loved him and he knew it. In his last days I was able to be with him at the Gardens and witnessed the care he - and other residents - got 24/7. The key element I saw with my Dad and other residents was real love coupled with professional care. I cannot be happier and more grateful for what they did for him. And for what they continue to do for my Mom.Brad WilsonQualicum Beach

It’s really sad to see this place that was once beautiful and staffed with caring people changed so much.I know my loved one is often ignored or left for hours in soiled pants. It’s not that the workers are negligent, it’s that they don’t have enough! There are not enough workers to manage all the needs of the patients.The owners seem to spend constantly on redecorating. I am so put off by the white walls and hideous ‘art’. This is not a warm and inviting place like it once was. If only the owners would invest in their staff team! Maybe staff members would stay longer? Maybe the truly caring and dutiful staff wouldn’t constantly leave to have a better work environment.

Unfortunately, I can't say I love it here. I know two people who worked here and said they hated it. Too many bad stories. I have a family member staying here who also doesn't enjoy her time there. She's said the food is terrible. I can appreciate the fact that she's in a safe place with people to watch over her but for the incredibly high price it costs to live there I wish she could enjoy it.

My father spent his last 6 months at the Gardens in complex care. He was quite content and made the most of the situation. My mother has been in independent living at the Gardens since November 2015. My 2 sisters and I have concluded that this is a wonderful facility. Physically, the care has been excellent in all respects. Psychologically, the atmosphere in the facility is positive and friendly with all sorts of interesting activities. I'm always amazed that they can provide a facility this amazing with the limited funds that they have available.

My mother is a resident. I came to visit her. I have been a care aide for a long time .I know the job well and all I can say is that when I left my mom I knew she was in good hands the staff were really good to me and my dog. Our job is very hard and rewarding at the same time .I would like to say to all the staff kitchen, house keeping, maintenance thank you for the great service you give to all the residents and to Zoe my mom. Lily Johnson