R & J Machine

in the fall of 2017 I contacted R& J Machine about removing and reinstalling an R & J Boat Lift which I had purchased used (still in excellent condition). The level of customer service I received was outstanding. They demonstrated interest and care in their product and also to me as a new customer. Their technicians are very courteous, knowledgeable and experienced in their products. Almost 2 years later, I contacted them about the purchase of new rubber straps for the canvas roof. I received a prompt reply within 8 business hours from their office. I wish you every success in continued growth of your business..

The experience was fantastic from beginning to end. They were really helpful in determining what was needed for my new boat and ended up going with a cantilevered lift and dock. All the install crews were timely and extremely professional when on site. Highly recommend R&J for your dock/lift needs

I purchased a one-piece, 16' flagpole from R&J Machine in the summer of 2021. I could not be more satisfied with its performance thus far.I totally recommend checking out R&J Machine if you're shopping for a flagpole for your property - there really is no comparison.

We are thrilled with our new dock. It was the focal point of our summer at the cottage on Pigeon Lake. Watching the sunset, star-gazing, kayaking and canoeing with the Paddler's Pal, swimming and diving using the handy ladder; water-skiing, boating, and fishing were all made possible with the secure, steady dock - well-designed, built and installed by R&J Machine!

R & J Machine helped me to retrofit my aluminum dock ladder with a quick release bracket. When I explained my situation, they offered to complete the repair while I waited to save me a return trip to their facility. Work was completed in less than an hour. Excellent customer service, friendly staff and customized, quality work. Highly recommended.

After meeting with 3 dock manufacturers and seeing their products at neighbouring lots, went with R&J given the overall structural design and quality of their lift up docks. Derek was great work with and after a number of primarily weather driven delays we were very pleased with the installed dock and flag pole. Lift up crew this fall were great as well.

I own a Marine Rail from RJ. I purchased it about 8 years ago and looked around at various options extensively. From my initial point of contact they were responsive, professional and wonderful to deal with. Twice during my ownership, I have had ice damage issues (my fault, not theirs!) and in both cases the RJ team was really quick to get me replacements delivered and help install - even though my cottage is 3 hours away from their office and outside their 'normal' territory. I chose them because of the quality of their product and their customer service and they've exceeded my expectations consistently. I'd highly recommend them for a dock or rail!

What an unbelievable purchase experience we have had with R&J. Craig is an unbelievable sales rep to deal with, but his after-sales responsiveness and attention has been even more impressive. Every crew that came out as part of the delivery and install have been such a pleasure to deal with and so good at what they do.There wouldn’t be a second thought to calling Craig and using R&J for anything else dock or boat-lift related in the future.Worth every penny we spent and our finished product is absolutely spectacular!

R&J Machine provided us with a great dock, on time and to our specifications. Great service and Product. Our perfect dock.

We recently rebuilt our boathouse and added two marine railways and a lift dock and have been extremely impressed with R&J Machine throughout the entire process. The design was perfect for our needs, the product was high quality and all of the staff were knowledgeable and efficient. R&J were flexible and returned a number of times as we needed them throughout the building process. Top quality service and product! Thank you.