Outlooks

I got my suit for my wedding here and was so impressed with this store. I mainly worked with John, who was so knowledgeable and helpful and made sure I was happy with how my suit fit. I went around to a bunch of stores looking for menswear, but consistently ended up back at Outlooks for my entire look for the day (including belt, shoes, and shirt). A great curated selection of menswear with very helpful staff! Thanks John!

Other reviewers have captured the calibre of the styles and designs available for a variety of occasions.Aside from this, I'd like to note that the customer service has been exemplary in each of my visits. The staff is knowledge on the fashionable pairings, trends, material and care for the products suggested.Regardless of who's attending to me (sales staff, Tailor, etc.), I feel valued, respected and that my business is appreciated. I recommend this business without any hesitation, they are a lovely neighbour and wish them continued success.

My partner and I went in looking for a suit for his sisters wedding. The customer service was awful... we left feeling so incredibly uncomfortable. We walked in and were not greeted, walked around for five minutes without having anyone acknowledge us, and then had to approach a worker in order to be helped (as someone who has worked in retail, I would consider the store to be not busy at this point). The gentleman that helped" us seemed annoyed with our questions

11am Monday 13 March 2023 at the Yates St store. First time visit and not at all impressed with the service. I don't care if you are busy switching over to the Spring collection. The least you could do when a customer walks in is throw out a quick hello, good morning, be with you shortly. I browsed an entire wall of shirts and pants before anyone acknowledged me.

I have been happy with the quality of clothing and the customer service at both the downtown and uptown locations. Staff is friendly, knowledgeable and helpful and I’ve always been treated well. Definitely my first stop in town whenever I need a new suit or tie

I have shopped here for years and have never been disappointed in any of my purchases. Recently been going there to help friends find wedding suits and all the staff (especially John) have been extremely helpful and knowledgeable. Thanks!

Top shelf. Quality. Selection. Service. Johns personalized attention to his clients needs and preferences. Outstanding. Highly recommend.

We had an amazing time shopping here. The gentleman helping us was very attentive and heard what we were saying....in the sense of finding things we were searching for. My husband got everything he needed, and we were very grateful for Shabir. Thank you so much! We will be back. ☺️

I visited this shop based on the high Google review score it had and once more I was given a lesson not to trust it.From customer service they only learnt to have nice suits on. Fake smiles and employees who have absolutely no interest in helping you. I was given a bad feeling the entire time I was shopping there. The way staff looked at me and treated me was so insulting to me. Maybe it was because I wasn't a white white European buying from them. I can't forget how they looked and how they treated me. There was one staff who entirely joked about my career and they laughed to gether. On another instance, one employee to justify their insulting behavior lied to me and, after I so kindly followed up, said I was joking and they laghued together again.I would say there aren't a wide variety of options to choose from as well. Within the price range of their stock, you can see many other well known brands which you don't have access to try on here.

Absolutely wonderful experience! John helped me craft the most amazing suit for my wedding. It was my first time getting something tailored, and John made it a fun and collaborative experience. The end result was the most spectacular outfit I’ve ever owned, beautifully arranged and perfectly fitted.The whole team was extremely helpful every step of the way and made the whole process very approachable. Going to Outlooks was worth every penny! I’ll definitely be back if I ever need another suit.