Family Service Toronto

Family Services Toronto is a counseling service for all ages. Depending on income and situations the cost may be lowered or waived. The counselors are friendly and professional and the space is very warm and welcoming. They accept and are very friendly of minorities including LGBT. It is wheelchair accessible with an elevator. They are located behind a beer restaurant and surrounded by factories and other brewery joints. There's also a bookstore attached. If you go the right way, you will pass the chocolate factory as you head there and will be greeted with the yummy smells of it in the air. They will be moving to Church street so they can be closer to downtown.

The David Kelly Centre for LGBTQ identified people has been so helpful to me. Great Therapists and Counselling

Jackie had nothing say when I spoke about surface level feelings regarding trauma (which I didn't even detail). She sighed loudly, remained silent, and only said anything else before our meeting ends in 3 min?" Rude. It wasn't even the end of our appointment time.She refused to respond and just kept saying that this might be out of scope and I'm asking too much and she doesn't know if she's willing to work further and that she's not willing offer ideas in which client's deal with conflict. Then why are you even working at VAM? You can't even deal with client talking about an emotion?Absolutely horrendous reaction that went on for 30 min. I literally just spoke about feeling conflicted my healing journey and she was ready to hang up

Very supportive

Directions are weird. Entrance is at the back of the parking lot. Its at the very back of the building.

Inclusion is one of the many benefits anyone can expect upon seeking help be it counseling or other supports.

Affordable and amazing therapy!

very very clean and so quiet u can hear a pin drop

I had a very invalidating and traumatic experience there in 2018/19 which I am only able to unpack now. The first 'student' therapist was excellent but then she moved on and I was assigned therapy by a supervisor there who gaslit me and said she didn't believe me when I spoke of having trauma. I did not know that person was in a supervisory position but at my 'intake' I was seen by another supervisor who told me if I had any issues with my therapy I could reach out to her. When I reached out to the intake supervisor and she told me that the other person was an actual department head supervisor like her (and it didn't seem that my complaint would be met with any change in the organization), I was shocked and never went back. Given that there are so many options now since COVID, with the increase in free mental health resources due to more people suffering mentally, I would recommend trying anywhere else but there. They also have a room with a double mirror which is really creepy. My student therapist had trouble getting us a room for therapy and we had to use that room once. I wondered if my privacy was really protected during that session.

Very clean, quiet, relaxing but professional atmosphere. Everything's made of glass, marble and steel but it's not intimidating at all. I go here for counseling and I've never felt safer. Only con I have is that everyone can hear your business in the lobby but I've yet to hear anyone else's confessions in the adjacent rooms.