Bike Share Toronto

Very bad experience , all the locks were full, I called, they gave me extra time , then I never found a available spot at lakeshore , my parents were tired , they are old, we just wanted to stop and we couldn't because everything was full, then I called again and they told do not worry continue until you find one!!!!! So I did and It took me forever with my old parents trying to find a spot to place the bikes, when we finally were able to do it! I checked my bank statement and I was charge $60 !!!!!! I called ! They said they were going to give a refund! They never did ! What a bad experience!!!! Lady at the phone seem really nice but when I got charge and no refund changed my mind! Would never recommend this to someone if you want to enjoy a nice bike ride, this may work for short trips , is too bad because my parents were visiting the town and they are living in few days