PetSmart
1831 Reviews
- Wednesday9 am–9 pm
- Thursday9 am–9 pm
- Friday9 am–9 pm
- Saturday9 am–9 pm
- Sunday10 am–7 pm
- Monday9 am–9 pm
- Tuesday9 am–9 pm
About the Business
PetSmart East Ottawa Pet Store in Gloucester, Ontario | Store #0914 | At Gloucester PetSmart pet stores, you'll find essential pet supplies and services. This location offers Grooming, PetsHotel, Doggie Day Camp, Training, Adoptions and Curbside Pickup. Visit us at 1750 Innes Rd or call us at (613) 741-5233 for an appointment. The PetSmart Treats program earns points for purchases and pet services!
Contacts
Call Us
+16137415233
1750 Innes Rd, Ottawa, ON K1B 3K5
Hours
- Wednesday9 am–9 pm
- Thursday9 am–9 pm
- Friday9 am–9 pm
- Saturday9 am–9 pm
- Sunday10 am–7 pm
- Monday9 am–9 pm
- Tuesday9 am–9 pm
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
Recommended Reviews
Ryan Mierzwa
14.10.2023
PetSmart
Great, knowledgeable staff. This trip was for my two cats $70 small-@ss bag of food (but inflation at this unprecedented rate of growth is quite phenomenal....and that's not always a good thing). So prices aside, I KNOW, without any doubt, that these dedicated PetSmart employees would be there to answer any and every question I could ever have! Love the atmosphere here as well; extremely friendly!
Emily Gunning
02.10.2023
PetSmart
The PetsHotel Doggie Day Camp at this location is amazing and they love our pup so much! He gets SO excited when we tell him he is going to “camp”, and pulls us into the store. Very friendly staff that take such good care of our little guy!
Rachel Ann Saunders
19.09.2023
PetSmart
Their shelves are well organized. Their staff is quite knowledgeable about their items and they're always willing to help. They even welcome me showing off and talking about my Bengals!!I have nothing negative to say about Petsmart.
The reviewer
17.09.2023
PetSmart
I got a cat toy from the store and it was missing a part. I spoke with the manager and, thankfully, he fixed the issue and gave a discount. The prices are higher than some pet stores and online vendors; however, the staff are helpful and offer refunds. It is a huge place that offers various products for fish, birds, dogs, cat, etc... Good pet hotel with reasonable fees. Staff adore pets. There is a section for adopting kittens and cats and a place where volunteers can spend time with pets in the adoption section. There is also a section for training dogs. Thank you, Erik and the team.
Ash T (Karma)
20.08.2023
PetSmart
Always friendly, ready to help, a really clean store, and excellent customer service every time I go. Highly recommend going to this PetSmart.
Beanzy kins
18.08.2023
PetSmart
Staff gave me false information on how to care for my pet. Although not correct, we're sweet. Recommend doing extensive research before purchasing an animal here. They recommended having a 5.0 UVB light for my gecko, it should be 10.0. Also said I needed a nighttime lamp. Didn't specify what type of lamp so I did my research, Geckos shouldn't have any type of light on at night.
Karissa G
09.08.2023
PetSmart
This location is great, although typically moderately busy, the staff are always very welcoming and understanding of pets needs!
Mike Bellamy
27.07.2023
PetSmart
I scheduled a grooming appointment for my long-haired German shepherd, and arrived to find out that parts of his base coat were too matted to wash without being cut first - and that they did not have time to accommodate us for that service for another month. While I appreciate being educated on the reasoning behind the decision, I think this could have been avoided by a screening e-mail or phone call to make sure he was prepared for his appointment, as this ultimately ended up wasting time for everyone involved, and as a new dog owner this was not something I was aware of.
Terry Lynn Thompson
25.07.2023
PetSmart
Emily from Grooming did an awesome job on Zak. Thanks Emily!
Amanda Hendren
25.07.2023
PetSmart
Huge store with lots of selection to choose from. The staff are very friendly and the store is clean and organized. They had lots of dogs in the dog daycare and they had very cute cats in the adoption center at the back of the store. They were even holding puppy training in the back of the store when we were there, so we got to watch and see all the puppies, which was fun too. The prices were decent overall, but they did have items for a wide range of budgets.
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1750 Innes Rd, Ottawa, ON K1B 3K5
PetSmart